Luther Brookdale Honda

Incredible car buying experience, start to finish! We had the pleasure of working directly with both Ben & Joe Hartzen. Our experience was incredible, from start to finish! They exhibited a no-hassle/a We had the pleasure of working directly with both Ben & Joe Hartzen. Our experience was incredible, from start to finish! They exhibited a no-hassle/authentic sales approach, truly honored our best interest, they were fair and honest. Not to mention, we were floored by how efficient the process was. We're in love with our CR-V and fully intend to become loyal customers of Brookdale Honda! More

Great buying experience with Scott Ferguson This was one of the easiest automobile transactions I've ever had. Scott is a true professional. He knows his way around his products. That's not This was one of the easiest automobile transactions I've ever had. Scott is a true professional. He knows his way around his products. That's not always the case with new car sales. Keep up the great work Scott! More

Wonderful people! Working with Scott was a great experience for a first time auto buyer. He made sure I was comfortable with the vehicle and made the buying experience Working with Scott was a great experience for a first time auto buyer. He made sure I was comfortable with the vehicle and made the buying experience easy and informative. More

Happy with my first used car For the first time, I bought a used car rather than a new one. I had found an appealing certified, low-mileage, one-year-old Accord online. Scott Fe For the first time, I bought a used car rather than a new one. I had found an appealing certified, low-mileage, one-year-old Accord online. Scott Ferguson was great to work with -- helpful, informative, and relaxed. His comfortable, low-key approach made the experience pleasant. It's as if I got a new car for a great discount. More

Left feeling great about our purchase Our original plan was to test drive and research vehicles, but we ended up leaving with a new HR-V on lease. Chad Rawson was great to work with, he wa Our original plan was to test drive and research vehicles, but we ended up leaving with a new HR-V on lease. Chad Rawson was great to work with, he was very patient with us as we decided on a vehicle. He even suggested that both my wife and I drive each vehicle we tested. They were very reasonable on valuing our trade and we ended up with a deal that was very fair. I highly recommend visiting Chad and the crew at Luther Brookdale Honda for your next vehicle. More

in for routine maintenance , out with a new car Last September I bought a Honda Accord from Whitney Mathews, and I thought she was awesome then. Last week I took my Accord in for routine maintenanc Last September I bought a Honda Accord from Whitney Mathews, and I thought she was awesome then. Last week I took my Accord in for routine maintenance and Whitney stopped out in the service area to say "hi" .. I casually mentioned that leasing might be a better option for me at this point...she was on it! she asked me what I was thinking, my preferences ... wham, bam!! I'm test driving a 2016 Honda Civic. Both times I have worked with Whitney she has been super easy to deal with. She is very professional, but in a laid-back way; high pressure sales is definitely NOT her thing. She had the answers to alllll of my questions; and she knew her inventory, which meant I wasn't sitting around waiting while she "went to go check" I have already recommended Whitney to a couple of friends and will continue "spreading the word" ... She gets it done ... and you have fun doing it. What could be better than that?! More

Great Experience/No Pressure Would buy from them again. No pressure sales and Scott was able to answer any questions during and after the sale. Received just as professional servi Would buy from them again. No pressure sales and Scott was able to answer any questions during and after the sale. Received just as professional service after the sale. More

Took little time but finally resolved to my satisfaction. I was unable to get hold of someone in finance department to complete my request. The head of finance department helped me immediately as soon as he c I was unable to get hold of someone in finance department to complete my request. The head of finance department helped me immediately as soon as he came to know about this issue. He also assured me about looking into this gap so that non one else faces the same issue. I have bought 2 cars from this dealership and I will visit them for any future needs. More

Excellent and Friendly service! I went to Brookdale Honda originally with a friend after she had purchased her new car. She highly recommended Scott to work with in looking for my ne I went to Brookdale Honda originally with a friend after she had purchased her new car. She highly recommended Scott to work with in looking for my new car. I contacted Scott a few days later and he responded quickly and answered all the questions I had. It had been a long time since purchasing a new car and I had been to other dealerships and gotten less than excellent customer service. Scott was friendly, attentive and answered any question that came up. At no time did I feel pressured to make a decision or purchase. I received the same experience in the finance office throughout my purchase. I would and have recommended the dealership and especially Scott to anyone looking for a new vehicle! More

Ran Credit Multiple Times Without My Permission They ran my credit 11 times without my permission. ELEVEN! Just to try to get me a loan as fast as possible so that I would buy the car as fast as pos They ran my credit 11 times without my permission. ELEVEN! Just to try to get me a loan as fast as possible so that I would buy the car as fast as possible because they knew I was having second thoughts. They told me they were only running it once. I didn't end up getting the car, and now I can't anymore because my credit report shows 11 inquiries so I can't get a loan. Not only did they stop me from wanting to go back to get a car from them, they actually stopped me from even being capable of going back to get a car from them, which is just horrible business practice. All because they were impatient and selfish. More