
Luther Brookdale Honda
Brooklyn Center, MN
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6,464 Reviews of Luther Brookdale Honda
Great service! We had an issue with our Odyssey and Maurice Johnson went above and beyond to help us out. The 3rd party warranty we had wasn't going to cover the rep We had an issue with our Odyssey and Maurice Johnson went above and beyond to help us out. The 3rd party warranty we had wasn't going to cover the repair but since our van had such low miles, Maurice did a little pushing on our behalf and Honda agreed to honor the warranty that the 3rd party servicer was denying. Also, their waiting area is very nice and kid friendly - which is a big deal when you have to bring along a 2 & 4 year old - the kids didn't want to leave! More
Very Happy! I brought my CRV in to have the air bag replaced due to the Takata re-call. The job was completed very quickly and I even got a car wash. John Fern I brought my CRV in to have the air bag replaced due to the Takata re-call. The job was completed very quickly and I even got a car wash. John Fern was efficient and very pleasant to deal with. I've always been very pleased with Luther Brookdale Honda and their service department and staff. More
Car repair This Dealership has been fantastic with repairs, warranty obligations and customer service. Shane Stegeman is top notch with customer service, They we This Dealership has been fantastic with repairs, warranty obligations and customer service. Shane Stegeman is top notch with customer service, They were also cheaper for brake repair than the local shop I go to! More
Air bag replacement When calling the dealership to ask about the recall on my Honda Accord was told the parts were on order with no ETA. Being smart I asked 'so I just d When calling the dealership to ask about the recall on my Honda Accord was told the parts were on order with no ETA. Being smart I asked 'so I just duck and pray' if something happens. Bryan responded of course not and said he would pull my file and notify when they would be in. The next thing I know in less than 24 hours I get a voice mail that the parts were in and they had scheduled an appointment for me. They worked the appointment around my schedule and provided a loaner car - at no cost. The car was done when promised and the even checked and topped off the fluids! Everyone couldn't have been more courteous and helpful - from Brian to Luke to the gentleman that put me in the loaner. Thanks All!! More
Excellent Service Excellent service from Lucas Smith and his crew. Very friendly and enough patience to explain in details what kind of service I need for my car and th Excellent service from Lucas Smith and his crew. Very friendly and enough patience to explain in details what kind of service I need for my car and the offers I can use on my service. Very helpful. More
Exellent Service Tyler was great. Got everything done in my car and did it perfect I can be more please. The service provided to my vehicle it was exceptional and Tyle Tyler was great. Got everything done in my car and did it perfect I can be more please. The service provided to my vehicle it was exceptional and Tyler took care everything for me giving a the peace of mind that I need not to question anything.... Thank you Tyler for your great work... Cristian Zamorano More
Westyn Bodell, excellent experience on Camry 2009 I went in today for a second-hand 2009 Camry. Westyn was very patient with all my questions related to the car and being so helpful with knowing more I went in today for a second-hand 2009 Camry. Westyn was very patient with all my questions related to the car and being so helpful with knowing more about this car. He is also very considerate about my situations since I am a student of the U and quite limited in my financial aspect. He tried his best to give us a good offer and made no pushy sales, I have to say I am very pleased with the whole purchase experience. Thanks, Westyn! I am very grateful for the attention you gave me today and I will definitely recommend my friends to buy their cars here! Z.L. More
Benjamin Haertzen No words can describe how awesome Benjamin Haertzen is to work with. Best finance guy to deal with EVER and now the BEST Sales Manager! Benjamin you No words can describe how awesome Benjamin Haertzen is to work with. Best finance guy to deal with EVER and now the BEST Sales Manager! Benjamin you are truly first class! Thank you for all you have done for us. I cannot say enough about your work ethic! Absolute pleasure working with you for all of our Honda purchases. More
Excellent service again from Lucas Smith. He's always very friendly, explain in details what kind of service I need for my car, very helpful. again from Lucas Smith. He's always very friendly, explain in details what kind of service I need for my car, very helpful. More
We had a great experience We had Jon Bliss as our salesman and he was a great help in selecting the CVR we purchased. We felt he was very helpful and honest and worked with us We had Jon Bliss as our salesman and he was a great help in selecting the CVR we purchased. We felt he was very helpful and honest and worked with us to get a fair deal for our vehicle. I felt the whole sale process was fair. We wanted a Honda CVR for a while, but we felt our local dealership wasn't giving us a fair deal. We felt that Jon listened to us and did everything possible to give us what we wanted. I would buy a car from him again. More