
Luther Brookdale Honda
Brooklyn Center, MN
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6,464 Reviews of Luther Brookdale Honda
Whitney was an amazing sales rep! I came in on a Saturday and it was very busy. Whitney greeted me immediately and helped me purchase my new cr-v in about two hours. The sales manager I came in on a Saturday and it was very busy. Whitney greeted me immediately and helped me purchase my new cr-v in about two hours. The sales manager even came out to say thank you! You don't see that type of gratitude anymore! More than happy with my new car! Great job Brookdale Honda. I will definitely be back! More
First time I usewd the service dept. I brought my 2005 Honda Civic Hybrid in for the famed "Airbag fix" and found the staff to be very professional. I was also overwhelmed by the Customer I brought my 2005 Honda Civic Hybrid in for the famed "Airbag fix" and found the staff to be very professional. I was also overwhelmed by the Customer waiting area. It was clean and very inviting. It made my wait quite enjoyable. The repair was fast and timely. Great job Luther Brookdale Honda! More
Always A Excellent Experience There is a reason I have been going to Brookdale Honda for over ten years.Chad and the work crew have always been great to deal with. They tell you wh There is a reason I have been going to Brookdale Honda for over ten years.Chad and the work crew have always been great to deal with. They tell you what you need for your repairs and all your options. That is why I own two Honda's More
Always happy Brought my car in for an oil change and a brake inspection. I also mentioned a noise that I get when backing out of a driveway or parking spot when I Brought my car in for an oil change and a brake inspection. I also mentioned a noise that I get when backing out of a driveway or parking spot when I am turning the wheel (not a straight back up). Anyhow, Tyler was very good at listening to my concerns. When the oil change was done, he came back and told me that was done and that my brakes were fine but that I need to consider a new battery come fall and also suggested that a couple of fluids get changed. I had them do the fluid changes and then after that, Tyler and I took the car for a little drive so that I could back out and he could hear the noise that I have been dealing with. Well, the noise was almost non existent now. He did explain that by changing the fluids, that could have been a part of the issue because dirt and sand could have caused the "rubbing or grinding" noise. I was just in last night so I haven't had a chance to listen for the noise since then, but if changing the fluids really took care of it, then I am a happy camper!! I always walk away a happy client. More
Good experience Nash Taofik was very helpful and friendly. He helped us to make what we think is a good decision. he allowed us to take our time before buying what ou Nash Taofik was very helpful and friendly. He helped us to make what we think is a good decision. he allowed us to take our time before buying what our budget can accommodate More
Awesome experience! Simply put “Awesome experience!” I like to see my options before making a decision. Troy did exactly what I wanted. Provided me multiple options and Simply put “Awesome experience!” I like to see my options before making a decision. Troy did exactly what I wanted. Provided me multiple options and let me make my decision. The experience on buying car in Brookdale Honda was great and if I buy my next car, I will stop by there first for sure! More
Awesome service! I've had Chad the last couple service appointments. Always pleased with the quality of service at Brookdale Honda. Chad goes above and beyond to get I've had Chad the last couple service appointments. Always pleased with the quality of service at Brookdale Honda. Chad goes above and beyond to getting repairs and recalls taken care of. More
Required service maintenance First time using Brookdale Honda for service. Maurice Johnson was very friendly and helpful in fulfilling my service needs. The work was completed w First time using Brookdale Honda for service. Maurice Johnson was very friendly and helpful in fulfilling my service needs. The work was completed within a reasonable amount of time without an appointment. More
Repair and Maintenance - Excellent Service I worked with Laurel on my last two visits and she was very personable and helped me to get a broken part fixed on my car for a reasonable price. I ha I worked with Laurel on my last two visits and she was very personable and helped me to get a broken part fixed on my car for a reasonable price. I have had excellent experiences at Brookdale Honda and plan to continue my service with them ongoing for my car. Also Laurel is a delight to work with, making it always a pleasant experience! More
Great no-pressure experience Knowing I needed a new car "eventually", my husband and I went to Luther on a whim to try out a car I saw listed on their website. I wasn't planning t Knowing I needed a new car "eventually", my husband and I went to Luther on a whim to try out a car I saw listed on their website. I wasn't planning to buy quite yet and was just planning to get a feel for what newer cars have to offer. I was fortunate to work with Tanner, who was extremely easy-going and so willing to go over numbers with this 'window shopper'. I was SO impressed by the way he didn't pressure me into a purchase I wasn't yet willing to make, and when we left, I looked at my husband and told him immediately that I wanted that car, and I wanted to get it from Tanner. Tanner worked with us over the next week, facilitating our financing and walking us through the process. He was patient every step of the way. It was a GREAT experience! Had we received the high-pressure sales moves that seem so typical in the car industry, there's no way we would have been back, for that car or any other. So glad we had the chance to meet Tanner! More