
Luther Brookdale Honda
Brooklyn Center, MN
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6,464 Reviews of Luther Brookdale Honda
Fast Friendly Fair price Just was in for my Service Minder A1 service - Oil Change and Tire Rotation - and it was quick and painless. Comfortable waiting area. Melissa got me Just was in for my Service Minder A1 service - Oil Change and Tire Rotation - and it was quick and painless. Comfortable waiting area. Melissa got me checked in quick and the work was done, vehicle washed and I was on the road again after watching the Golf Channel for a half hour. Well done everybody! More
Awesome car buying experience These guys are the best, there is another dealership in the same chain that is 5 minutes from my house and I will gladly drive the extra distance to g These guys are the best, there is another dealership in the same chain that is 5 minutes from my house and I will gladly drive the extra distance to go to Brookdale Honda instead. The sales and finance team are experienced, personable, and great to work with and the service center is always friendly, quick, and helpful. More
A Great Experience Everything was great! Received great service from Chad upon arrival and the deluxe waiting room made passing the time during my appointment a breeze. Everything was great! Received great service from Chad upon arrival and the deluxe waiting room made passing the time during my appointment a breeze. Will definitely be back! More
Great Service Our service at Brookdale is always the best!! Maurice Johnson is very knowledgeable, professional, caring and always provides the best customer servi Our service at Brookdale is always the best!! Maurice Johnson is very knowledgeable, professional, caring and always provides the best customer service! Anytime we call Maurice he calls us back in a very short amount of time and he does an outstanding job ensuring that all of our questions are answered either over the phone or in person! He is the reason we keep coming back to Brookdale Honda! More
Understanding I had my car in for a check on its electrical system. I thought there was something terribly wrong but Maurice patiently listened to my explanations a I had my car in for a check on its electrical system. I thought there was something terribly wrong but Maurice patiently listened to my explanations and concerns and assured me that everything was OK. He is very understanding and gave me a substantial discount. More
So bless to have Brookdale Honda! The best service in town! I love coming into Brookdale Honda and working with Alicia Jenkins, she is very professional, friendly, caring, and always g The best service in town! I love coming into Brookdale Honda and working with Alicia Jenkins, she is very professional, friendly, caring, and always going over customer service. I just brought my car in for an oil change, but Alicia notified me with an inspection her Tech did and something else needed to be done to my car. I trust her and knew right away it was something that needed to be done asap because she is always knowledgeable, I think she knows more about my vehicle then I do. I always go to Honda and not anywhere else because I love Honda & the amazing service Alicia provides. I know Honda takes great care of my car and I love all the snacks & coffee provided from Honda. More
Thorough Even though it was obvious I missed reading a simple sentence in the manual that described how to set the tire pressure gauge light, the team checked Even though it was obvious I missed reading a simple sentence in the manual that described how to set the tire pressure gauge light, the team checked the car out, showed me how to set the gauge (uh, well, it's kind of embarrassing as all you have to do is turn the car on and hold the button, duh!) and equally wonderful was the car wash I received to get rid of the slimy winter salt and grime. Never was I made to feel like I inconvenienced anyone with my oversight. Will have to peruse the manual a bit more in depth next time. Thanks guys! More
Great service I really love the look of the new place. It's very classy. I hadn't been there. I had only been to the other site which used to be across the stre I really love the look of the new place. It's very classy. I hadn't been there. I had only been to the other site which used to be across the street. I was greeted warmly and with a smile. Laurel was the service person I worked with and she was fabulous! I had prepared to have someone pick me up, but Laurel let me know right away that my service would only take 30 min instead of the 2 hours I had been previously told. She gave me a mini tour of the new space. She offered to have my vehicle washed before I could even ask. There was no price for the work I needed done because it was factory recall service, but I still received first rate customer service. More
Great Service I recently had my car in for some warranty work. Ben was patient with my questions and though the work took a bit longer than expected, they kept me I recently had my car in for some warranty work. Ben was patient with my questions and though the work took a bit longer than expected, they kept me informed and worked to meet our needs. Fantastic experience. All my experiences from buying the car with Chris as our salesman to the service has been professional and has exceeded my expectations. More
Best Honda dealer in town I've purchased more than 25 cars during my life and I have had bad, good, better and best experiences, Luther Brookdale Honda is by far on the BEST ca I've purchased more than 25 cars during my life and I have had bad, good, better and best experiences, Luther Brookdale Honda is by far on the BEST category, and one of the reasons for that is Jon Tearle and Alex Irlin, they provide an amazing service, they will always go the extra mile to deliver to you the perfect experience, they are such a great team. So far I've purchased 4 cars from Brookdale Honda and I am really happy, looking forward to buy many more cars from them. Highly recommend dealer, don't waste your time looking around, just go to Brookdale Honda and ask for Jon or Alex, you will not be disappointed. More