Luther Brookdale Honda

Great Service Experience Lucas checked me in and explained the service necessary to complete my appointment. Estimated how long the service would take, asked if I had any que Lucas checked me in and explained the service necessary to complete my appointment. Estimated how long the service would take, asked if I had any questions about the service or other concerns with my vehicle. Informed me about the airbag recall and how that would be taken care of by Honda. Enjoyed the lounge and viewing the new models available while waiting for service to be completed. During checkout, Lucas explained all the services that were performed by the tech as well as concerns that were found during the inspections. Very friendly, knowledgeable and efficient staff. More

Always top of the line! As with every encounter I have had at Brookdale Honda, today was no different: ALWAYS EXCELLENT and Top of the line customer service. Laurel was ver As with every encounter I have had at Brookdale Honda, today was no different: ALWAYS EXCELLENT and Top of the line customer service. Laurel was very pleasant and professional, she even owns the same car as myself and is very familiar with each feature! I would never go anywhere else for a future purchase or services. I purchased my Honda last May and have had maintenance completed here each time necessary! More

Bought a used Acura TSX I felt that customer serviced was not followed all the way through like it should of been with my purchased but Ryan did reached out to me and made th I felt that customer serviced was not followed all the way through like it should of been with my purchased but Ryan did reached out to me and made things right. Thanks More

Excellent Service Laurel was very helpful and friendly. She was attentive to my questions and answerd all of them. She even showed me print outs that confirmed when we Laurel was very helpful and friendly. She was attentive to my questions and answerd all of them. She even showed me print outs that confirmed when we had completed my last tire rotation. The service was done timely and I was pleased with Laurel's friendly and excellent expertise. More

Updated Review They say a sign of a great company is how they handle mistakes and disputes. Overall I am very happy with Luther Brookdale Honda with purchase of my They say a sign of a great company is how they handle mistakes and disputes. Overall I am very happy with Luther Brookdale Honda with purchase of my used vehicle, the servicing of my car and resolving any issues that I had with this whole transaction. They bent over backwards to make sure that all of my concerns were met with professionalism, top-notch customer service and fair price for both the car I purchased and the one I traded in. I would recommend this dealership as they work with the customer to make sure all of their needs are met. More

Awesome Service I use to go to Valvoline, Jiffy Lube for my oil change. After a close family member told me about Brookdale Honda, I decided to try them out and was V I use to go to Valvoline, Jiffy Lube for my oil change. After a close family member told me about Brookdale Honda, I decided to try them out and was VERY pleased with their services, their honesty and the friendly staff. I've been going to them for 4 going on 5 years and do not have any plans to go else where in the near future! More

"Awesome Experience" Thanks for your quick and perfect repairs on my Accord at Luther Brookdale Honda. My Airbag was also replaced due to the recall. Thanks for mentioning Thanks for your quick and perfect repairs on my Accord at Luther Brookdale Honda. My Airbag was also replaced due to the recall. Thanks for mentioning it during my visit. Thomas. More

Service center I usually go to Luther Brookdale Honda for any kind of services/repair that my car needs and they are always friendly, and I am usually satisfied with I usually go to Luther Brookdale Honda for any kind of services/repair that my car needs and they are always friendly, and I am usually satisfied with their services. Lucas Smith helped me out couple of times before and he is great and very good explaining everything very thoroughly, like what I need to do right away and what I can/need do on my next visit. More

Airbag recall Work was done in a timely manner. Due to the nature of the repair, it is not easy to access quality unless the worst happens and the new new airbag is Work was done in a timely manner. Due to the nature of the repair, it is not easy to access quality unless the worst happens and the new new airbag is deployed. When I requested for additional problem Maurice ensured to get it addressed in timely manner. It was a very good experience. More

great experience I recently purchased a used vehicle and found out it needed recall repairs. I call Luther Brookdale Honda and they were quick to confirm what I needed I recently purchased a used vehicle and found out it needed recall repairs. I call Luther Brookdale Honda and they were quick to confirm what I needed after checking my Make, Model and Year and said they would order the needed parts. The experience working with the online staff was easy. Check-in with Ben was friendly, fun, and effiicent. The wait was fine also because there was newpapers, computer time and tv's plus cookies and beverages. Even had a little nap. Good service all-around. More