Luther Brookdale Honda

Understanding I had my car in for a check on its electrical system. I thought there was something terribly wrong but Maurice patiently listened to my explanations a I had my car in for a check on its electrical system. I thought there was something terribly wrong but Maurice patiently listened to my explanations and concerns and assured me that everything was OK. He is very understanding and gave me a substantial discount. More

Great Service Our service at Brookdale is always the best!! Maurice Johnson is very knowledgeable, professional, caring and always provides the best customer servi Our service at Brookdale is always the best!! Maurice Johnson is very knowledgeable, professional, caring and always provides the best customer service! Anytime we call Maurice he calls us back in a very short amount of time and he does an outstanding job ensuring that all of our questions are answered either over the phone or in person! He is the reason we keep coming back to Brookdale Honda! More

So bless to have Brookdale Honda! The best service in town! I love coming into Brookdale Honda and working with Alicia Jenkins, she is very professional, friendly, caring, and always g The best service in town! I love coming into Brookdale Honda and working with Alicia Jenkins, she is very professional, friendly, caring, and always going over customer service. I just brought my car in for an oil change, but Alicia notified me with an inspection her Tech did and something else needed to be done to my car. I trust her and knew right away it was something that needed to be done asap because she is always knowledgeable, I think she knows more about my vehicle then I do. I always go to Honda and not anywhere else because I love Honda & the amazing service Alicia provides. I know Honda takes great care of my car and I love all the snacks & coffee provided from Honda. More

Thorough Even though it was obvious I missed reading a simple sentence in the manual that described how to set the tire pressure gauge light, the team checked Even though it was obvious I missed reading a simple sentence in the manual that described how to set the tire pressure gauge light, the team checked the car out, showed me how to set the gauge (uh, well, it's kind of embarrassing as all you have to do is turn the car on and hold the button, duh!) and equally wonderful was the car wash I received to get rid of the slimy winter salt and grime. Never was I made to feel like I inconvenienced anyone with my oversight. Will have to peruse the manual a bit more in depth next time. Thanks guys! More

Great service I really love the look of the new place. It's very classy. I hadn't been there. I had only been to the other site which used to be across the stre I really love the look of the new place. It's very classy. I hadn't been there. I had only been to the other site which used to be across the street. I was greeted warmly and with a smile. Laurel was the service person I worked with and she was fabulous! I had prepared to have someone pick me up, but Laurel let me know right away that my service would only take 30 min instead of the 2 hours I had been previously told. She gave me a mini tour of the new space. She offered to have my vehicle washed before I could even ask. There was no price for the work I needed done because it was factory recall service, but I still received first rate customer service. More

Great Service I recently had my car in for some warranty work. Ben was patient with my questions and though the work took a bit longer than expected, they kept me I recently had my car in for some warranty work. Ben was patient with my questions and though the work took a bit longer than expected, they kept me informed and worked to meet our needs. Fantastic experience. All my experiences from buying the car with Chris as our salesman to the service has been professional and has exceeded my expectations. More

Best Honda dealer in town I've purchased more than 25 cars during my life and I have had bad, good, better and best experiences, Luther Brookdale Honda is by far on the BEST ca I've purchased more than 25 cars during my life and I have had bad, good, better and best experiences, Luther Brookdale Honda is by far on the BEST category, and one of the reasons for that is Jon Tearle and Alex Irlin, they provide an amazing service, they will always go the extra mile to deliver to you the perfect experience, they are such a great team. So far I've purchased 4 cars from Brookdale Honda and I am really happy, looking forward to buy many more cars from them. Highly recommend dealer, don't waste your time looking around, just go to Brookdale Honda and ask for Jon or Alex, you will not be disappointed. More

Great Service Experience Lucas checked me in and explained the service necessary to complete my appointment. Estimated how long the service would take, asked if I had any que Lucas checked me in and explained the service necessary to complete my appointment. Estimated how long the service would take, asked if I had any questions about the service or other concerns with my vehicle. Informed me about the airbag recall and how that would be taken care of by Honda. Enjoyed the lounge and viewing the new models available while waiting for service to be completed. During checkout, Lucas explained all the services that were performed by the tech as well as concerns that were found during the inspections. Very friendly, knowledgeable and efficient staff. More

Always top of the line! As with every encounter I have had at Brookdale Honda, today was no different: ALWAYS EXCELLENT and Top of the line customer service. Laurel was ver As with every encounter I have had at Brookdale Honda, today was no different: ALWAYS EXCELLENT and Top of the line customer service. Laurel was very pleasant and professional, she even owns the same car as myself and is very familiar with each feature! I would never go anywhere else for a future purchase or services. I purchased my Honda last May and have had maintenance completed here each time necessary! More

Bought a used Acura TSX I felt that customer serviced was not followed all the way through like it should of been with my purchased but Ryan did reached out to me and made th I felt that customer serviced was not followed all the way through like it should of been with my purchased but Ryan did reached out to me and made things right. Thanks More