Luther Brookdale Honda

Friendly, helpful service, good price Will had knowledgeable answers for every question. Was helpful not pushy. Gave us a rock bottom price for our car. My wife and I had a pleasant experi Will had knowledgeable answers for every question. Was helpful not pushy. Gave us a rock bottom price for our car. My wife and I had a pleasant experience. Nice car too! More

Impolite Behavior I came in on June 2 at 9:30am for oil change. At the time of payment I requested Laurel to honor the special on oil change, but her response was very I came in on June 2 at 9:30am for oil change. At the time of payment I requested Laurel to honor the special on oil change, but her response was very impolite and unprofessional. She did bill me at the special rate but she apparently seemed very upset about it and retorted "Now you tell me there is a special. I will have to print the whole invoice again". I guess one is suppose to mention the specials only at the time of making payment. Anyway, I love the staff at Brooklyn Center but simple courtesies go a long way. Thanks Meeta More

Fair, Honest, and transparent This is the second time we worked with Will. He is a true professional. We highly recommend him based on his candor with his clients. This is the second time we worked with Will. He is a true professional. We highly recommend him based on his candor with his clients. More

Always Impressed, Leave Happy I appreciate being able to come in and get all my routine service done in one place in lieu of searching the cheapest place to get each service (tires I appreciate being able to come in and get all my routine service done in one place in lieu of searching the cheapest place to get each service (tires rotated, oil change, break fluid change, etc.). Since buying my Honda in 2011, I have not hesitated coming back again and again. I never feel oversold and if I pass on a service, I don't get pressure. The advisers, just advice. Generally service is complete before the estimated time, everyone is friendly. Honda is a great value. More

Came in for a oil change Brought my 2002 Odyssey in for the oil change. While the service tech was working on the car, he noticed a couple things that would need immediate att Brought my 2002 Odyssey in for the oil change. While the service tech was working on the car, he noticed a couple things that would need immediate attention. The service manager talked to me about options. The decision was made to do the fix right away. So, now I have some time to kill. Started wandering around the lot. We leased a vehicle last year, so I went looking for Will Carr. Will was the salesperson that assisted us on the Cross Tour lease. Talked about the Odyssey issues, and Will mentioned it might be a good time to make a trade. Mentioned I like the CR-V, so Will got a set of keys and turned me loose. Came back awhile later, thinking the CR-V was a nice vehicle. Will asked some good questions, determined what might be the best options, and we started looking at some numbers. After deciding on color option, and additional accessories, I said yes. Will called the service team, they brought the car in for the add-ons, and got it ready for delivery. Another great car buying experience @ Luther Brookdale Honda, and William Carr in particular. I trust Will to do right by me, enough so that I sent me daughter in and she leased a CR-V for her family. And, when it was time to take my new ride home, Will helped me transfer all my stuff from the trusty old Odyssey, into the new CR-V. I highly recommend Mr. Carr, a true professional to work with. More

Will Carr Review Worked with Will for the second time getting a new 2014 CR-V for my wife's Mom. He is a straight forward, honest person who has your best interests i Worked with Will for the second time getting a new 2014 CR-V for my wife's Mom. He is a straight forward, honest person who has your best interests in mind. We got a very good lease deal and would lease again from Will. Thanks Will! You're the best! Steve Kimball More

personal experience I'd just like to say "that my experience with buying a new Honda Odyssey with the help of William Carr was truly a pleasant experience. I have purch I'd just like to say "that my experience with buying a new Honda Odyssey with the help of William Carr was truly a pleasant experience. I have purchased several new vehicles in my 70 some years, but I have never been more comfortable and at ease getting the one I wanted the way I wanted it. All at what I believe is the best price. Working with Will was great. His knowledge and helpfulness was appreciated. Our ten year old granddaughter was with us and Will acknowledged her and included her in the conversation. We would recommend Will and Luther Brookdale Honda to family and friends. More

Buying a car with salesman William Carr Will is an unusual salesman. He is confident, but not pushy. He is very professional, and amazing at offering service. While test driving the car I fe Will is an unusual salesman. He is confident, but not pushy. He is very professional, and amazing at offering service. While test driving the car I felt very comfortable with him; he is calm and relaxed. He walked my husband and I through every step of the purchase agreement, we never felt forgotten.... even when he was working with other customers at the same time. He is very personable and kindly helps you with anything you ask. I knew who I wanted to work with shortly after I met him. I thought about my purchase for two weeks and then came back to work with William. I'm very glad I did. I'm very happy with my Honda and the whole deal at Luther Brookdale Honda. Thanks Will! Lisa Lee More

Experience at Luther Brookdale Honda I was in for an oil change and my sales consultant, Mike Roycraft, said they had some 2014 CRV loaners at a good price. I came back a few days later a I was in for an oil change and my sales consultant, Mike Roycraft, said they had some 2014 CRV loaners at a good price. I came back a few days later and test drove a 2014 CRV. I liked two of them, but had to choose one. Mike is honest, gets the best deal he can for me, not pushy and watches out for what's in my best interest. I met Mike in March, 2002 and have been dealing with him when I'm interested in a new vehicle or have questions with the one I have. I will continue to buy from Brookdale Honda and refer friends and family there. Thank you Mike for giving me the experience of owning a Honda. More

Integrity Thank you to William Carr for a great car buying experience! I appreciate your straight-forward and honest approach to doing business. It made the en Thank you to William Carr for a great car buying experience! I appreciate your straight-forward and honest approach to doing business. It made the entire car buying experience hassle-free and even FUN! -Becky More