
Luther Brookdale Honda
Brooklyn Center, MN
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6,464 Reviews of Luther Brookdale Honda
Great experience through and through I'd bought my first car at Brookdale. I remembered the service was really good and fluid, and came with a moon rock story, so I decided to go back. I'd bought my first car at Brookdale. I remembered the service was really good and fluid, and came with a moon rock story, so I decided to go back. And also to not have to deal with the finance guy at a Morrie's dealership (he was scary and I got the feeling he didn't care for me much, but maybe he was just having a bad week) where I'd just bought a car that's since been totaled (not my fault). Will Carr was my salesman. He listened and didn't try to redirect me or upsell me into something I didn't want. He set me up with the car I wanted, and the whole process was really smooth and painless. He explained all the features, let me hang out at his desk and read the manual while I waited for finance (there were a few people ahead of me). Made sure all my nutritional needs weren't going unattended while I waited. He made sure I knew how to contact him in case I had any questions or concerns. Since I still had a few days on a rental at the time, per my request he even delivered the car to my work! Highly recommend both dealership and salesman. More
Tyler Sundberg - Luther Brookdale Honda I brought my Honda Insight in for some routine maintenance and to replace a low beam headlight. Tyler was very courteous, professional, and comprehens I brought my Honda Insight in for some routine maintenance and to replace a low beam headlight. Tyler was very courteous, professional, and comprehensive in providing a high level of customer service. He listened, provided needed details of services, costs and timeframe for services to be completed. I caught up with some office work while in the customer wait area. It was a large area, with individual work stations, TVs, coffee and snacks and a quiet and clean area to work as my car was being serviced. At the promised time that I expect my car to be finished, Tyler reappeared explained in detail the services provided and answered whatever questions I had. Overall, the Honda experience was excellent and the pricing was very reasonable for the services provided. More
First New Car! At first when we arrive at the honda dealer ship, there was no one helping us. Not one sales person asked if we needed any help. But when Will notice At first when we arrive at the honda dealer ship, there was no one helping us. Not one sales person asked if we needed any help. But when Will notice us, he asked us if we have been help. He was friendly from the start and didn't rush us into buying a car. He listen and answer all our questions with patience. Will is a great sales person and we are glad that he was the one that approach us. He made picking out our first car easy. More
New Pilot Purchase Will was a real pleasure to work with; he was helpful not only in getting to a deal but in consulting on options and final configuration of the vehicl Will was a real pleasure to work with; he was helpful not only in getting to a deal but in consulting on options and final configuration of the vehicle. I would recommend friends and family to him without hesitation. More
Review Tanner was very helpful in assisting me in purchasing my first car. He was very knowledgeable about different features and current competitive rates i Tanner was very helpful in assisting me in purchasing my first car. He was very knowledgeable about different features and current competitive rates in the area. More
Great experience buying my first car Tanner was really helpful and patient with the purchase of my new car, even staying late to allow us to test drive and talk through information! Tanner was really helpful and patient with the purchase of my new car, even staying late to allow us to test drive and talk through information! More
New CRV purchase My wife and I have nothing but great things to say about Will. He was professional and charming. He answered all of our questions but also provided My wife and I have nothing but great things to say about Will. He was professional and charming. He answered all of our questions but also provided us the space we needed to comfortably make our decision. We have purchased many automobiles over the years and have generally had good experiences with our sales consultants. But Will really stands out! More
Leasing for the first time! We weren't sure about buying or leasing. We had never leased before. So we were very pleased with how easy it was to understand. Will showed us co We weren't sure about buying or leasing. We had never leased before. So we were very pleased with how easy it was to understand. Will showed us comparisons for both buying and leasing. We never once felt pressured! So we decided to lease. It was so nice to also have Will go over all the bells and whistles of the car before we drove off. I mentioned to my husband that we've never had anyone do that for us when we've bought in the past with other dealerships. Thank you so much! We love our CR V Ex!!!! More
New Honda Accord Sedan EX Purchase I had done my research prior to my contact with Luther Brookdale Honda. I knew what car I was interested in, what price I was willing to pay and what I had done my research prior to my contact with Luther Brookdale Honda. I knew what car I was interested in, what price I was willing to pay and what I expected to receive for my trade-in. My previous car was a 1998 Prius. Given my great track record with the Prius, I had narrowed my in person car shopping to top top choices, the Accord and the Prius. Will was responsive to all of my questions, offered me a good value on both ends of the transaction, and was prompt to respond to my follow up questions. He made it clear he wanted my business, but was not too pushy. My overall prepurchase experience with Will and quality and reputation of the Accord made it an easy choice. I would recommend Will to anyone who was looking for a new Honda vehicle. More
Will is the BEST! I am so happy with my new 2014 Honda Accord EXL. Will listened to what I needed and wanted and got the PERFECT car for me! I am recommending him to I am so happy with my new 2014 Honda Accord EXL. Will listened to what I needed and wanted and got the PERFECT car for me! I am recommending him to everyone I know. More