Luther Brookdale Honda

Respectful of my time The sales associate was courteous, knowledgeable, and respectful of my time. I have been left sitting alone in dealerships for hours. At Brookdale Hon The sales associate was courteous, knowledgeable, and respectful of my time. I have been left sitting alone in dealerships for hours. At Brookdale Honda, they took great care of me and had me out the door with my new car in a very reasonable time frame. Chad even picked me up at my home, so I could drive the new vehicle home without hassling friends to drive me there. I would definitely buy from them again. More

amazing experience I am so glad i went here i stead of anywhere else! They were so helpful with making the price work for me. They did everything they could to not only I am so glad i went here i stead of anywhere else! They were so helpful with making the price work for me. They did everything they could to not only sell the car but to make it work for ne so i wouldn't struggle. I would definitely go back. Mike in the finance department that helped me figure out what i would be paying was great and if i was going to anyone it would be him! More

Service You Can Trust We take our vehicles to the dealership for service and repairs for both our Honda vehicles . The service and experience does not always come togeth We take our vehicles to the dealership for service and repairs for both our Honda vehicles . The service and experience does not always come together, but our advisor Ben Wysocki takes care of any issues that have come up ! This is where this dealership shines, they want you to be completly satisfied with their service! Other dealerships don't have this follow through. More

Health Care Provider Auto service was done in a timely and professional manner. Auto was also available to take home sooner than I thought it would be ready. Howe Auto service was done in a timely and professional manner. Auto was also available to take home sooner than I thought it would be ready. However the most revealing experience was in the waiting room. A service adviser, other than Shane appeared and informed an elderly woman with a walker that the exhaust shields on her auto were loose and a $20.00 clamp could remedy the issue. About the same language was said to me about one year ago, but at RB Honda, Richfield. However, I was told that that both exhaust shields had to be replaced to remedy the problem. These were both very expensive and the advisor just didn't know why they were so expensive either. And the price I paid for the same issue in Richfield, was allot more than $20.00 tendered to the little old lady in Brooklyn Center. More

Great Experience Kudos to James and the sales team. He reassured everything would work out and it did! They even help with bad credit. Way to go! Kudos to James and the sales team. He reassured everything would work out and it did! They even help with bad credit. Way to go! More

No car wash as promised Quality of work is same as at any other dealership. Service person,Tyler asked if I wanted a car wash, I said yes. No car wash. Quality of work is same as at any other dealership. Service person,Tyler asked if I wanted a car wash, I said yes. No car wash. More

2004 Honda civic engine light My 2004 Honda had an engine light that periodically would come on. I brought it in and had it diagnosed and thought the issue was solved. It came ba My 2004 Honda had an engine light that periodically would come on. I brought it in and had it diagnosed and thought the issue was solved. It came back on. I brought it back and this time left it hoping with time the service department could diagnose the issue and give me a course of action to resolve what ever issue it was. Much to my dismay and Ben Wysocki's after two days they could not make the engine light would not cooperate. The recommendation was to do some preventative maintenance. I agreed as the items had not been changed up to this point. Ben is to be congratulated on his perseverance, patience, knowledge and overall excellent customer service. This was not my first experience with Brookdale Honda or with Ben as a service adviser. Nor will it be my last. Each time I am educated regarding the repairs being made and never pressured to make any repairs. More

Service I brought my 2012 Fit to Luther Honda for a transmission leak and wheel alignment. The leak was addressed and fixed, only time will tell about the qua I brought my 2012 Fit to Luther Honda for a transmission leak and wheel alignment. The leak was addressed and fixed, only time will tell about the quality. I was told it would be an hour and it was actually a little over two. I know time estimates are just that, but an update after an hour would have been appreciated. I was told alignment issues were only under warranty for the first 12 months. Thing is, I brought it in after driving it for about 8 months thinking the alignment was out. At that time I was told it was fine. Now, with no noticeable difference in the way it drives, I need new tires due to uneven tire wear brought about by misalignment.. I'll bring it to someone I can trust to do the work now that it's come to this. I love my Honda, but I'll have to tell people to go to a different dealership than Luther. More

I threw Laurel Hansen a Curve and She Hit It Out of the Ball I went in for a quick oil change mid-morning on a Monday. While I was waiting I bought a cover for my truck box from the parts department. Of course I went in for a quick oil change mid-morning on a Monday. While I was waiting I bought a cover for my truck box from the parts department. Of course I wanted it installed while I was there which is a hour and one-half job. The schedule was booked. Laurel made a few calls and two hours later I was leaving with an oil change and newly installed cover, Each time I go in for service, and those aren't many because I drive a Honda, Laruel remembers my name as I pull in, without referencing the computer. The service is always top quality and reasonable priced. I actually like having my truck maintained now. More

Will Carr is an Awesome Sales Rep. Will Carr is a great salesman! Buying a new car can be a stressful process but Will helped take the stress out of it. He put me at ease and instille Will Carr is a great salesman! Buying a new car can be a stressful process but Will helped take the stress out of it. He put me at ease and instilled confidence regarding my choice of vehicle due to his knowledge, patience and "no pressure" approach. He gave me creative options which made my choice to buy a new car much easier. If you are thinking of buying a new car, go see Will Carr at Luther Brookdale Honda. Thanks, Will!! More