Luther Brookdale Honda

Great experience buying my first car Tanner was really helpful and patient with the purchase of my new car, even staying late to allow us to test drive and talk through information! Tanner was really helpful and patient with the purchase of my new car, even staying late to allow us to test drive and talk through information! More

New CRV purchase My wife and I have nothing but great things to say about Will. He was professional and charming. He answered all of our questions but also provided My wife and I have nothing but great things to say about Will. He was professional and charming. He answered all of our questions but also provided us the space we needed to comfortably make our decision. We have purchased many automobiles over the years and have generally had good experiences with our sales consultants. But Will really stands out! More

Leasing for the first time! We weren't sure about buying or leasing. We had never leased before. So we were very pleased with how easy it was to understand. Will showed us co We weren't sure about buying or leasing. We had never leased before. So we were very pleased with how easy it was to understand. Will showed us comparisons for both buying and leasing. We never once felt pressured! So we decided to lease. It was so nice to also have Will go over all the bells and whistles of the car before we drove off. I mentioned to my husband that we've never had anyone do that for us when we've bought in the past with other dealerships. Thank you so much! We love our CR V Ex!!!! More

New Honda Accord Sedan EX Purchase I had done my research prior to my contact with Luther Brookdale Honda. I knew what car I was interested in, what price I was willing to pay and what I had done my research prior to my contact with Luther Brookdale Honda. I knew what car I was interested in, what price I was willing to pay and what I expected to receive for my trade-in. My previous car was a 1998 Prius. Given my great track record with the Prius, I had narrowed my in person car shopping to top top choices, the Accord and the Prius. Will was responsive to all of my questions, offered me a good value on both ends of the transaction, and was prompt to respond to my follow up questions. He made it clear he wanted my business, but was not too pushy. My overall prepurchase experience with Will and quality and reputation of the Accord made it an easy choice. I would recommend Will to anyone who was looking for a new Honda vehicle. More

Will is the BEST! I am so happy with my new 2014 Honda Accord EXL. Will listened to what I needed and wanted and got the PERFECT car for me! I am recommending him to I am so happy with my new 2014 Honda Accord EXL. Will listened to what I needed and wanted and got the PERFECT car for me! I am recommending him to everyone I know. More

Friendly, helpful service, good price Will had knowledgeable answers for every question. Was helpful not pushy. Gave us a rock bottom price for our car. My wife and I had a pleasant experi Will had knowledgeable answers for every question. Was helpful not pushy. Gave us a rock bottom price for our car. My wife and I had a pleasant experience. Nice car too! More

Impolite Behavior I came in on June 2 at 9:30am for oil change. At the time of payment I requested Laurel to honor the special on oil change, but her response was very I came in on June 2 at 9:30am for oil change. At the time of payment I requested Laurel to honor the special on oil change, but her response was very impolite and unprofessional. She did bill me at the special rate but she apparently seemed very upset about it and retorted "Now you tell me there is a special. I will have to print the whole invoice again". I guess one is suppose to mention the specials only at the time of making payment. Anyway, I love the staff at Brooklyn Center but simple courtesies go a long way. Thanks Meeta More

Fair, Honest, and transparent This is the second time we worked with Will. He is a true professional. We highly recommend him based on his candor with his clients. This is the second time we worked with Will. He is a true professional. We highly recommend him based on his candor with his clients. More

Always Impressed, Leave Happy I appreciate being able to come in and get all my routine service done in one place in lieu of searching the cheapest place to get each service (tires I appreciate being able to come in and get all my routine service done in one place in lieu of searching the cheapest place to get each service (tires rotated, oil change, break fluid change, etc.). Since buying my Honda in 2011, I have not hesitated coming back again and again. I never feel oversold and if I pass on a service, I don't get pressure. The advisers, just advice. Generally service is complete before the estimated time, everyone is friendly. Honda is a great value. More

Came in for a oil change Brought my 2002 Odyssey in for the oil change. While the service tech was working on the car, he noticed a couple things that would need immediate att Brought my 2002 Odyssey in for the oil change. While the service tech was working on the car, he noticed a couple things that would need immediate attention. The service manager talked to me about options. The decision was made to do the fix right away. So, now I have some time to kill. Started wandering around the lot. We leased a vehicle last year, so I went looking for Will Carr. Will was the salesperson that assisted us on the Cross Tour lease. Talked about the Odyssey issues, and Will mentioned it might be a good time to make a trade. Mentioned I like the CR-V, so Will got a set of keys and turned me loose. Came back awhile later, thinking the CR-V was a nice vehicle. Will asked some good questions, determined what might be the best options, and we started looking at some numbers. After deciding on color option, and additional accessories, I said yes. Will called the service team, they brought the car in for the add-ons, and got it ready for delivery. Another great car buying experience @ Luther Brookdale Honda, and William Carr in particular. I trust Will to do right by me, enough so that I sent me daughter in and she leased a CR-V for her family. And, when it was time to take my new ride home, Will helped me transfer all my stuff from the trusty old Odyssey, into the new CR-V. I highly recommend Mr. Carr, a true professional to work with. More