Luther Brookdale Honda
Brooklyn Center, MN
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6,619 Reviews of Luther Brookdale Honda
New Honda dealership is beautiful and seems built to accommodate the customer. Friendly, prompt service in a first class facility. They always exceed my expectations. Customer lounge is top notch, an accommodate the customer. Friendly, prompt service in a first class facility. They always exceed my expectations. Customer lounge is top notch, and everyone is professional and they respect your time. So glad we bought from Luther Honda, we'll be back next time we buy. More
I have purchased many new vehicles over the past 20 years, and my experience at Luther Brookdale Honda was one of the best I have had yet. Negotiated most of the deal over the internet with William Ca years, and my experience at Luther Brookdale Honda was one of the best I have had yet. Negotiated most of the deal over the internet with William Carr who was extremely responsive, professional, and was never pushy. When my wife and I came in for a test drive William gave us the keys and let us take a 2013 Honda Odyssey on a test drive with zero pressure. When we told him we were thinking about a Toyota Sienna, he pointed out he advantages of the Honda but encouraged us to drive them both and pick the one we liked (which ended up being the Honda). Refreshing :) The dealership gave me a solid offer on my 2006 Honda Odyssey and I felt they were very fair on all aspects of the transaction. We ended up going with the Odyssey vs the Sienna and could not be happier with the dealer experience. When there was an issue with my title via the Minnesota DMV, the dealership worked closely with me to get it corrected. This dealership has also been renovated and has a nice waiting room for customers and a play room for kids. Big plus when we may need to bring in the kids for oil changes, and other service. If you are in the market for a Honda in the Minneapolis area, I highly recommend William Carr and Luther Brookdale Honda. More
Our experience purchasing a new Accord from Luther Brookdale Honda really exceeded our expectations. Our salesman, Will, made it very easy for us by explaining all the features, numbers, and guiding Brookdale Honda really exceeded our expectations. Our salesman, Will, made it very easy for us by explaining all the features, numbers, and guiding us through the process. What a treat to get a good deal and come home with a great new car! The facility was also really nice, and I expect when we need service on the car, that will be top notch, too. More
Setting up the appointment was friendly and helpful. It was easy to drop my car off. The lounge was clean and spacious. Friendly, timely, and clean. Nice experience. was easy to drop my car off. The lounge was clean and spacious. Friendly, timely, and clean. Nice experience. More
I was greeted promptly and very friendly The service was handled quickly and completely.I just came in for service on my Honda Ridgeline and I was treated like I wasa VIP Thank you Amanda!!! handled quickly and completely.I just came in for service on my Honda Ridgeline and I was treated like I wasa VIP Thank you Amanda!!! More
Mike was a pleasure to work with in the leasing of our new Honda. I will recommend him to anyone looking for a new drive(or used). The dealership is very clean and organized. new Honda. I will recommend him to anyone looking for a new drive(or used). The dealership is very clean and organized. More
I was told that it could take up to 2 hours to have my vehicle fixed...it took only 45 minutes. I was very impressed. The new waiting room is very comfortable. The service people that I dealt with were vehicle fixed...it took only 45 minutes. I was very impressed. The new waiting room is very comfortable. The service people that I dealt with were great. I will definitely be back! More
Car brought in for oil change and tire rotation. They Car brought in for oil change and tire rotation. They found a tail light out and dirty filters. I was called by Amanda to inform me what they found a Car brought in for oil change and tire rotation. They found a tail light out and dirty filters. I was called by Amanda to inform me what they found and should they correct them. She gave me the time the car should be ready for me to pick up. I got there and the car was cleaned and fixed and ready to go at the time Amanda told me. I was impressed and the workers were very polite. More
Car in for warranty recall, service agent suggested oil change as mileage was close, and also tire rotation. Service was done in jut over an hour and I was on my way. Very nice accommodations for waiting change as mileage was close, and also tire rotation. Service was done in jut over an hour and I was on my way. Very nice accommodations for waiting while service was performed. More
Stopped by for a standard service on our Pilot and received exceptional service from Laurel! She was able to discount our service fee saving us about 20%. Additionally, she also provided a tip which received exceptional service from Laurel! She was able to discount our service fee saving us about 20%. Additionally, she also provided a tip which will end up saving us significant money in the future when our lease expires. In the future I will be sure to ask for Laurel every time I need to have our Pilot serviced! She is a rockstar. More





