Luther Brookdale Honda

I initially called Brookdale Honda's service to have my vehicle towed in. My wife and I were stuck at the mall. I spoke with Reed and he told me it sound like a dead battery. He offered to come jump start vehicle towed in. My wife and I were stuck at the mall. I spoke with Reed and he told me it sound like a dead battery. He offered to come jump start us for free. When he showed up, he confirmed it was just the battery and got us started. He then had us follow him back to the dealership and not only tested our battery, but also washed our pilot all for free! My wife and I were very relieved and happy with the help and service! We will most defiantly be back! More

Rating could have been better if I would have had more than 1 gallon of gas in the tank when I left the dealership. My first stop with my vehicle - the gas station. Also found a significant dent/scratch than 1 gallon of gas in the tank when I left the dealership. My first stop with my vehicle - the gas station. Also found a significant dent/scratch with rust above the passenger side door. They refused to fix it. Yes, I should have noticed it while at the dealer, but did not. I know it is "used" but this was something that was very noticeable to me. The General Manager apologized about the gas and even sent me a Luther gift card. After talking to him, I felt a little better about my experience and may go back in the future. More

I would recommend Luther Brookdale Honda because they were very helpful and knowledgeable about the cars they had in stock. I was also very impressed by the selection of used cars they had. I was able to were very helpful and knowledgeable about the cars they had in stock. I was also very impressed by the selection of used cars they had. I was able to drive away in the car I purchased that day. They worked with the bank to get me a great rate on my loan and I left feeling great about my new car. More

Jon is so awesome! I have bought 3 cars from him and he is tops! I would buy from him again and from Brookdale Honda! A truly exciting adventure and one I am so happy with. Thanks Jon! is tops! I would buy from him again and from Brookdale Honda! A truly exciting adventure and one I am so happy with. Thanks Jon! More

Great selection. They got us a great rate for financing...1/2 of what a local bank had offered us. Paperwork was completed and car was in our hands quickly. Easy purchase. financing...1/2 of what a local bank had offered us. Paperwork was completed and car was in our hands quickly. Easy purchase. More

A SUPER experience is what I had at Luther Brookdale Honda because of my great sales person, Kevin Fraley. He spent lots of time with me and answered all my questions. He was patient and put NO PRESSU Honda because of my great sales person, Kevin Fraley. He spent lots of time with me and answered all my questions. He was patient and put NO PRESSURE on me. I visited other dealerships and had negative experiences with pushy and “slick” sales people. More

It was a pleasant experience in working with Nash and the Brookdale Honda dealership. I have purchased a car here before so am a return buyer. They are good people and have an excellent service department a Brookdale Honda dealership. I have purchased a car here before so am a return buyer. They are good people and have an excellent service department as well. More

We received quick answers from Brad Jerde to the questions we asked on email about a new Civic. He called to notify us of the interest rate change. The purchase details were explained well and fin questions we asked on email about a new Civic. He called to notify us of the interest rate change. The purchase details were explained well and finalizing the deal went smoothly. This is the second Honda we've bought at Brookdale Honda. We plan to keep both of them for a long time. We do recommend this dealership and Brad to others. Sandy Breed More

I am very pleased with my new CR-V, as a lot of thought went into this purchase and I can not say enough good things about how well everything has worked out. Michelle was very pleasant and helpful in expl went into this purchase and I can not say enough good things about how well everything has worked out. Michelle was very pleasant and helpful in explaining everything and no hard sell or questionable closing tactics were attempted, even when my wife was hesitant to commit herself initially as she had wanted to look more widely at other options to the CR-V before deciding. But everything we had wanted in a new vehicle was there and she eventually decided she did not need to wait for another choice. The 1.9% financing really helped us to decide quickly as it saved us considerable $$$ over our other financing choices and still we saved about &1,000 off the list price as well, as the sticker was already reduced and a number of dealer installed options had been basically thrown in for free. The only slight negative I can think of is the lack of more CR-Vs to choose from as they did not have many available to look at. But the one we purchased was what we wanted for the most part, even down to the color of the interior. Also, my decisions regarding add-ons such as extended warranties and other packages (mostly "no") were respected by the finance manager without any pushy responses or negative attitude, which impressed me. Overall it was smooth and a contrast to other new car purchases I have completed in the past. 4.5 out of 5 stars at least. More

Lowel did a great job and I'm very happy with his service, and the finance guys were great to work with also. I'm not happy with my trade in value that was given to me and not getting a owners man service, and the finance guys were great to work with also. I'm not happy with my trade in value that was given to me and not getting a owners manual with car these days isnt very good. To many buttons and not knowing how to operate them is a challenge. Other than that they did a great job and Lowell put up with me wanting to drive different cars. Thanks again guys John More