Luther Brookdale Honda

Staff were friendly and my service got done quicker than estimated albeit just an oil change. estimated albeit just an oil change. More

Nice check in and good checklist to review needed maintenance. Pleasant waiting area while work was done. Liked the text when work was done. maintenance. Pleasant waiting area while work was done. Liked the text when work was done. More

They understood my issue couldn't fix They way they thought. I was scared it would get really expensive as dealerships have a reputation for doing. In the end the fix was a very fair price and everyone thought. I was scared it would get really expensive as dealerships have a reputation for doing. In the end the fix was a very fair price and everyone was terrific More

John Jelle was great. I just have an issue with the diagnostic fee. I'm fine if you charge me that-you need to cover your costs. But, if you find something- I think the I just have an issue with the diagnostic fee. I'm fine if you charge me that-you need to cover your costs. But, if you find something- I think the diagnostic fee should be rolled into the repair cost. Especially if the vehicle was in for service on 06/16/2022 and the brakes were "inspected". Then the vehicle was brought in on 07/14/2022 for resurfacing of the front rotors. I find it interesting that your brake "inspection" only lists lines/hoses/parking brake cable, but the comment section mentions the rear pads. I understand you can't catch everything on an inspection- my beef is with the diagnostic fee. I'm sure Mr. Luther or Mr. Honda can afford rolling the $99 diagnostic fee into the repair. More

Cy is good customer service representative and explained everything to me regarding the service to my vehicle and the costs of parts and labor Thank you everything to me regarding the service to my vehicle and the costs of parts and labor Thank you More

Excellent job I am so happy with the timing chain replacement and always helping me with the insurance warranty. replacement and always helping me with the insurance warranty. More

Salesman was in constant communication with updates and very responsive. The sales manager needs to go back to school to relearn about how to treat a customer. We had to put money down on the car due to su very responsive. The sales manager needs to go back to school to relearn about how to treat a customer. We had to put money down on the car due to supply chain issues. During inspection of the car it was noted the quality of this Honda was poor with the alignment of the panels and the sales manager told us if we didn’t like the quality of the vehicle to take our business elsewhere. Had there not been a supply chain issue, we would have immediately taken our business elsewhere. More

My car have had a windshield wiper fluid leak and the dealership service checked and said it was ok, I tried to call my service guy and she never got back to me. It’s been a month and I’m disappointed dealership service checked and said it was ok, I tried to call my service guy and she never got back to me. It’s been a month and I’m disappointed More

They are able to explain well about the problems and what they did to mitigate them they did to mitigate them More

Very courteous and helpful. Honesty is important and I trust this dealership. Easy in and out access Honesty is important and I trust this dealership. Easy in and out access More