
Luther Brookdale Honda
Brooklyn Center, MN
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6,464 Reviews of Luther Brookdale Honda
Went in for service knowing what was broken on our odyssey sliding door. Was told we had to do a diagnostic test to make sure that’s what it was. $129 for the test and they confirmed what was broken. odyssey sliding door. Was told we had to do a diagnostic test to make sure that’s what it was. $129 for the test and they confirmed what was broken. Then told us they couldn’t fix it or schedule to fix it b/c they don’t have the parts and don’t know when they will get them in…. “Could take 3-9months” frustrated on why they would charge for the diagnostic test knowing they didn’t have parts… weeks later still no parts. More
Fabian worked through every detail with me and my wife. I live in Rochester . so most was done over the phone, or text. I have never bought a car that way. Fabian and the team put us at ease, super experie I live in Rochester . so most was done over the phone, or text. I have never bought a car that way. Fabian and the team put us at ease, super experience! Thank you More
I’m car battery died on the way to MN, while on vacation. The staff were very kind and were able to get my car in to get a new Honda batter in the same day. The waiting area was very clean, roomy and com The staff were very kind and were able to get my car in to get a new Honda batter in the same day. The waiting area was very clean, roomy and comfortable. More
I was told car would be filled up with gas and discover on way home was not. So called sakes person and was told I guess honest mistake and did not even offer anything till I sent second message stating sh on way home was not. So called sakes person and was told I guess honest mistake and did not even offer anything till I sent second message stating should be honored with that he said when you stop in or nearby you can get filled. We are about 1 hours and 15 minutes away and just don’t get there that often so thought could have at least offered a check for gas like $25? Disappointed and know as I am in sales that is what I would have done More