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Luther Brookdale Mazda

Brooklyn Center, MN

4.6
2,861 Reviews

4435 68th Ave N Suite A

Brooklyn Center, MN

55429

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2,861 Reviews of Luther Brookdale Mazda

February 12, 2023

Very helpful, knowledgeable, pleasant, and very easy to work with, he worked very hard to get me the best deal possible. I would go back to him in a second. More

by theft
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Rensch
February 12, 2023

Very professional and awesome staff! Very satisfied with the service. Will always service my car here from now on More

by Ruslan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service Department, Abiola Runsewe, Sean Mahbubani, Mandy Mikolichek, Dallas Adams, Adam Dietz
February 12, 2023

I asked to be financed through my bank(Wings) Luther told me 10.5%. Went to Wings asked why they said I was accepted at 5.5%. Already had to refi after one payment. Luther had me accepted at 10% the time of More

by addysonj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rania Al-Najjar
February 12, 2023

Always a pleasant experience dealing with Luther Brookdale! Customer attention is exceptional! Glad to be here! More

by YJPMM04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, Dallas Adams
February 11, 2023

The service itself was acceptable, but I was there for almost 3 hours. The service guy said my car had been ready for 2 hours but they forgot to tell me. He promised a free full service visit next time bu More

by GSMITH212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department, Melissa Garvey
Feb 11, 2023 -

Luther Brookdale Mazda responded

I'm so sorry this happened to you. We really respect our guests' time, and try to stay on top of things. Although this is a very rare occurrence, that doesn't help get your 2 hours back. Please call our service department and ask for Chris, our Service Manager. We would normally proactively reach out to you, but based on your user name, we aren't able to track that in our system. Again, we apologize, and would really appreciate the opportunity to win back your loyalty.

February 09, 2023

This is my first car in the USA and Luther Mazda made it special for me. The employees are friendly and have the right people in sales and finance. Great experience and I would highly recommend this show More

by ari-roy
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Laith Albatal, , Sean Mahbubani
February 09, 2023

The experience was really at the time of buying I take 1 star off because the transfer of my trade in has not gone well. I have been receiving tickets because it is still in my name- I’m being threatened wi More

by theangelajwilliams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abiola Runsewe, Reggie Thomas
February 05, 2023

Great customer service always spot on and don’t over push on stuff needed. Great place to hangout while waiting as well. More

by ARLAWILLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, Dallas Adams
February 03, 2023

Great fast service and friendly staff! Been getting my cars from them for many year! Been leasing & think I'm on my 5th car from them! Very happy with their service & options! More

by kariolsonsellshouses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, Abiola Runsewe, Sean Mahbubani, Dallas Adams
January 31, 2023

Jared, my service manager was very helpful and extremely knowledgeable in handling my Cx5 seat replacement. And the good will service was greatly appreciated! More

by TICKTOCKFARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared, Service Department Brookdale
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