Luther Brookdale Mitsubishi
Brooklyn Center, MN
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This is one of the worst experiences I have ever had. My car was towed there and I made an appointment for them to look at my car. I called on the day my appointment was for an update and they could not My car was towed there and I made an appointment for them to look at my car. I called on the day my appointment was for an update and they could not find my car. Then they lost the key. After that my car was not touched for another week. I was also quoted an absurd amount of money for my car to get fixed. $15,000 for a transmission is unheard of. They saw a girl and thought they could get all this money from me. Every time I tried to call and/or get in contact for an update it was the hardest thing ever. They would not pick up or respond to my messages. My car sat there for 3 weeks. When I asked for a rental car I was told they did not have any. But when my dad called on my behalf they magically had one available. My whole experience there was very sexist. The male staff would not give me updates and when I needed a car to drive my dad had to call for me to get one. I will never recommend this place to anyone. More
An awesome dealership to purchase a car from and #1 reason is they have mitsubishi and Mazda under one roof. And Jason in sales also made an extraordinary experience period he was very knowledged on bo reason is they have mitsubishi and Mazda under one roof. And Jason in sales also made an extraordinary experience period he was very knowledged on both vehicles. He sat down with me and took the time to deal with my inpatient and helped me understand the specs on both vehicles that I was interested in and helped me make a decision with no pressure. More
They were very helpful and accommodating when I brought my vehicle in before my warranty expiration. They worked with the warranty company to fix the issues necessary. my vehicle in before my warranty expiration. They worked with the warranty company to fix the issues necessary. More
Luther Brookdale Mitsubishi took good care of me when I bought my Mitsubishi Eclipse at another dealership. I felt there were some suspension issues and a couple of other minor things that needed to be fix bought my Mitsubishi Eclipse at another dealership. I felt there were some suspension issues and a couple of other minor things that needed to be fixed that the first dealership overlooked. Sure enough! Luther Brookdale Mitsubishi took care of these issues and gave me a loaner while they were being fixed, and thankfully while the vehicle was still under warranty. Plus, they were courteous and communicative throughout the entire process. Highly recommend! More
Excellent service excellent service excellent service excellent service excellent customer service excellent customer care excellent customer care excellent service excellent service excellent customer service excellent customer care excellent customer care excellent service More
The experience I had with this location was top tier. The team was friendly the greeting through the door was welcoming. I enjoyed the waiting area also for me to be able to get some work done online. I The team was friendly the greeting through the door was welcoming. I enjoyed the waiting area also for me to be able to get some work done online. I was in and out with a scheduled appointment and the video review of the device completed on my vehicle was very helpful. Thanks Brookdale entire team More







