
Luther Brookdale Mitsubishi
Brooklyn Center, MN
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Great interaction with a knowledgeable, customer service oriented sales person. Excellent overall experience, but do something to compress the timeline for the purchase. oriented sales person. Excellent overall experience, but do something to compress the timeline for the purchase. More
Easy to schedule oi change. Took my car at the scheduled time. Waited one hour. Liked the video explaining that I didn't need service other than the oil change. And . . . they Took my car at the scheduled time. Waited one hour. Liked the video explaining that I didn't need service other than the oil change. And . . . they washed my car! Sometimes they don't do that without me asking. More
Great to work with and excellent customer service experience. Even checked to see if I was still satisfied with purchase the following day. experience. Even checked to see if I was still satisfied with purchase the following day. More
Service on my 2007 required finding parts no longer in production. It was handled very poorly by the service advisor in the beginning, but following my complaint the service manager worked to expedite the production. It was handled very poorly by the service advisor in the beginning, but following my complaint the service manager worked to expedite the work and provide a loaner vehicle. More
Fantastic customer service, very pleased with service, great display of communication skill. Staff Christin was welcoming, kept me updated throughout the entire process. great display of communication skill. Staff Christin was welcoming, kept me updated throughout the entire process. More