
Luther Brookdale Mitsubishi
Brooklyn Center, MN
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Quick, accurate service. Some snacks and drinks were provided in the waiting area and I was able to use free wifi to get some with done. Some snacks and drinks were provided in the waiting area and I was able to use free wifi to get some with done. More
The service advisor, Christian, was very polite and did a good job. However, he was by himself, there were 2 of us waiting and the other customer was getting a loaner. Took a long time for me to get service good job. However, he was by himself, there were 2 of us waiting and the other customer was getting a loaner. Took a long time for me to get service, I was there at 7:20 for my 7:30 appt. Didn’t get waited on until after 8:00 More
I was scheduled on June 9th, 2023 for an oil change and etech control module install. I dropped off my car for all day service at 7:30 am picked up at 5pm only to find out they did nothing to my car. They etech control module install. I dropped off my car for all day service at 7:30 am picked up at 5pm only to find out they did nothing to my car. They said the tech quit. My warranty was running out in 1 week. They refused to try to work with me until 1 month later after the warranty was lapsed. You would think after all the crap they put me through, they would have discounted or given the oil change free, nope. I had to pay FULL price for it. I seriously doubt if I would ever buy another car from them again. This dealership used to think about the customer, not anymore. More