Luther Brookdale Mitsubishi

It was a good experience, since I arrived at the dealer a very friendly treatment, a fast and very happy service, I will return again and I will gladly recommend coming to this dealer... thanks very friendly treatment, a fast and very happy service, I will return again and I will gladly recommend coming to this dealer... thanks More

With them being a little backed up they kept me in to lop of everything and soon as my car was done I was able to pick it up. of everything and soon as my car was done I was able to pick it up. More

It was a great experience. James the sales guy listened and provided me with options, which was great. Everyone that I worked with was very friendly and nice, the process went James the sales guy listened and provided me with options, which was great. Everyone that I worked with was very friendly and nice, the process went smooth and I left very happy. I would recommend them to my friends and family. More

Everything went well, the counter people service riders were really good. The only issue I had was at the mechanic did not reset the check engine light. I had to come back in and get that taken care of whi were really good. The only issue I had was at the mechanic did not reset the check engine light. I had to come back in and get that taken care of which was done quickly and without any questions. I had a good experience More

Everyone who I talked to; greeter, check-in, and service manager were fantastic! They let me know that a few additional items beyond my oil change were either needed now or shortly-I had them all completed manager were fantastic! They let me know that a few additional items beyond my oil change were either needed now or shortly-I had them all completed. More

They upgraded my headlights, but it took longer than expected, so the rep came out to me to explain in person, helped me charge my phone, offered a rental car & also offered to help with unrelated paper expected, so the rep came out to me to explain in person, helped me charge my phone, offered a rental car & also offered to help with unrelated paperwork. She was very good at keeping me updated. More

It was the best experience ever. Vadim was the best. He listened & delivered. I will definitely send him referrals. Vadim was the best. He listened & delivered. I will definitely send him referrals. More

The service I received was great. The sales rep did a great job and let me know of upcoming work that'll need to be completed within the next year. The sales rep did a great job and let me know of upcoming work that'll need to be completed within the next year. More

I have now purchased 3 cars from Ross at Luther Brookdale and my roommate has also purchased a car from him and I keep coming back because of his friendliness, willingness to listen to what I'm looking for a and my roommate has also purchased a car from him and I keep coming back because of his friendliness, willingness to listen to what I'm looking for and how he 'goes to bat' for me with finance when needed. When I come to see him, I tell him what I'm looking for, what my budget is, what my down payment amount is, and he goes to work to try and make it happen. Mandy was great to work with in finance as we went over everything, and she triple checked to make sure all of the paperwork was accurate. The other reason I keep going back is also the Service department. I like to joke that Ben in the Mitsubishi Service department is my 'best friend'. He always tells me like it is, if he can find me an extra couple dollars off, he does. One time I noticed my headlight went out on my 2019 Outlander, as I was on my way out of town the day before Thanksgiving. The dealership was on my way out of town and i called from the car (at about 4:00 pm) and asked if there was any way they could help me out. They said 'stop on in and we'll get you fixed' - and they did. They had the light bulb already waiting and I was in and out in 15 - 20 minutes. Since Covid, they've also adding a video of the technician's check of everything and if they have any recommendations, they actually show you why in the video. As a female, I like the no-pressure approach and also being explained issues so that I can understand what it is and the impact if it is or isn't fixed. This is what I get from Ben and the team. More

Everyone I worked with or spoke to to buy my new car was so friendly and helpful , they made it a great experience and would definitely recommend to family and friends so friendly and helpful , they made it a great experience and would definitely recommend to family and friends More