
Luther Brookdale Mitsubishi
Brooklyn Center, MN
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I found that the website is a little miss leading and I understood that there was no warranty on the car I bought but the website say all vehicles had a 5 day 500 mile return policy. Which is apparently no understood that there was no warranty on the car I bought but the website say all vehicles had a 5 day 500 mile return policy. Which is apparently not true. They said sense my car was sold as is which I understood there was no warranty but I look at a return policy different then a warranty and if your website say all vehicle have 5 day 500 mile I guess I just figured it had on. Also it says that you get a gas card. But was told I didn't get one for that car but possibly they could work something out. I really didnt care so I said it was ok. But when I looked at the paper work they gave me. Showed the cars info and print on the side of the paper in big letters all cars get a holiday gas card. Aside from few separate issues which were eventually worked out. I'd say I'm unsure how I feel about the dealership as hole. They did work with and I don't think there in the business to screw people over. But not a fan of companies that put false info on there website. More
Excellent service as always. Prompt, friendly and clean! Have been going for the past two years and will continue to go back. I highly recommend them! Have been going for the past two years and will continue to go back. I highly recommend them! More
Easy access and friendly reception upon arrival. Explained available services based on the vehicle mileage. Reviewed the work order and amount of time involved. The work was finished in less time Explained available services based on the vehicle mileage. Reviewed the work order and amount of time involved. The work was finished in less time than was quoted. Reviewed and explained the completed services. The waiting area with complimentary snacks and drinks is a plus. More
Great customer service and very friendly. Nice facility and nice to complimentary water and other beverages. The pricing as with any dealership or car service is overpriced. and nice to complimentary water and other beverages. The pricing as with any dealership or car service is overpriced. More
Sales rep was new to location but good and tried several times but his 'manager' was hard and not easy to negotiate. Used car was not ready as promised. Was a holiday weekend so understandable but still not times but his 'manager' was hard and not easy to negotiate. Used car was not ready as promised. Was a holiday weekend so understandable but still not ready as promised the next day. More