
Luther Brookdale Mitsubishi
Brooklyn Center, MN
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Buying a brand new vehicle should not take a week to install a remote starter nor should any customer have to return at a separate time (more than a week later) to retrieve purchasing documents. I rec install a remote starter nor should any customer have to return at a separate time (more than a week later) to retrieve purchasing documents. I received a phone call from service department stating my new vehicle would need to be returned in order for the remote start installation to be completed. However, the vehicle never left the premises. Again, it should not take a week for this installation. More
Our sales consultant was great. Ross Haugen helped facilitate a quick and easy sales process and understood our needs as a customer. Because of his knowledge of cars and sales he asked occasional ques facilitate a quick and easy sales process and understood our needs as a customer. Because of his knowledge of cars and sales he asked occasional questions which helped us see more clearly what we wanted in a new car. More
It’s been a rough start, I had to bring the car back in for the pulse lights and battery. So was in for service 3x in less than 3 weeks, but the staff was very accommodating and professional. for the pulse lights and battery. So was in for service 3x in less than 3 weeks, but the staff was very accommodating and professional. More
Satisfactory work. Not thrilled with the Mitsubishi line, and I'll likely be going elsewhere next time. I've had too many problems with the Outlander Sport. and I'll likely be going elsewhere next time. I've had too many problems with the Outlander Sport. More
Our sales consultant was great. Alex Rensch helped facilitate a quick and easy sales process and understood our needs as a customer. We will definitely be back for another vehicle soon. facilitate a quick and easy sales process and understood our needs as a customer. We will definitely be back for another vehicle soon. More
I have been using this dealership for years. The entire Service Team always does an excellent job servicing my vehicle. I wouldn't go anywhere else! Service Team always does an excellent job servicing my vehicle. I wouldn't go anywhere else! More
The staff was very friendly and helpful. The facility is incredible. The work done on the car was done right, and at a good price. I would definitely recommend. incredible. The work done on the car was done right, and at a good price. I would definitely recommend. More
I brought my Chevy Cruze in for a oil change the service was Excellent the final price was better than my local dealership. The facility was clean and COVID protocols were in place. was Excellent the final price was better than my local dealership. The facility was clean and COVID protocols were in place. More
We worked with Angus in the sales department (not listed below) on the purchase of our Outlander PHEV. The service we received from him was excellent. We were surprised at how much he knew about the car, on below) on the purchase of our Outlander PHEV. The service we received from him was excellent. We were surprised at how much he knew about the car, only having been there a couple of weeks. More