
Luther Brookdale Mitsubishi
Brooklyn Center, MN
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I had an average experience my last time at this dealership. I wish that there was someone there to walk me through the whole process. Other than that it was okay😊 dealership. I wish that there was someone there to walk me through the whole process. Other than that it was okay😊 More
Disappointing that one tire was damaged by the mechanic switching out my summer tires. In addition, why do they tell you to make a time for your appointment when it takes so much longer to put on the winte switching out my summer tires. In addition, why do they tell you to make a time for your appointment when it takes so much longer to put on the winter tires? Grateful they let me know one tire had a bulge & was too dangerous to keep, however, I now have 2 tires to replace for next Spring. Thankfully they'll reimburse me for the one damaged in the shop. Nearing 78 and my wife having heart & lung issues I avoid being indoors as much as possible, therefore, I was pretty uncomfortable waiting so long. More
Someone should contact me directly. I had a terrible experience. I am thinking of finding a new service firm because of this experience. I had a terrible experience. I am thinking of finding a new service firm because of this experience. More
The person who helped me was Christian, he exceeded my expectations. He made sure I knew the number of tires, and let me know of upcoming events to get the most for my money. On the day of service, he p expectations. He made sure I knew the number of tires, and let me know of upcoming events to get the most for my money. On the day of service, he put me into a loaner vehicle another big blessing that day. I appreciate his honesty and knowledge, I felt trust and security working with him. More