Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Luther Brookdale Mitsubishi
Brooklyn Center, MN
979 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 979 reviews
July 17, 2020
Very nice courteous contact with reception person checking you in. I like the upgraded coffee machine. Nice nice nice nice nice nice nice nice nice Take away this stupid minimum word thing! checking you in. I like the upgraded coffee machine. Nice nice nice nice nice nice nice nice nice Take away this stupid minimum word thing! More
by RPIC536
Verified CustomerEmployees Worked With
Service Department
July 08, 2020
Friendly, efficient service. However I would be more comfortable waiting if masks were required or outdoor seating was available. New facility is bright and clean. comfortable waiting if masks were required or outdoor seating was available. New facility is bright and clean. More
by brittdougall
Employees Worked With
Service Department
July 06, 2020
The new place is great! Happy to see the same plesent faces I am used to still providing great service! The reason I always come back is the honest info and trustworthy team. faces I am used to still providing great service! The reason I always come back is the honest info and trustworthy team. More
by pinkyblk
Employees Worked With
Mandy Mikolichek, Chad Walczak
July 05, 2020
Mitsubishi Brake Repair I've been taking my 2009 Mitsubishi to Luther Mitsubishi since I purchased it new in 2009. Most of the time service has been excellent. I had brakes I've been taking my 2009 Mitsubishi to Luther Mitsubishi since I purchased it new in 2009. Most of the time service has been excellent. I had brakes worked on last week and because parts had to be ordered it took 2 1/2 days. The brake work seems to have been done correctly. However, the brake technician missed the fact that a strap holding the muffler (which is right next to the right rear wheel) had snapped. I left the dealership and had a "clunking" noise all the way home. This is something that the mechanic should have noticed. I saw the problem in less than 10 seconds. So, this trip was disappointing. More
by Trumpet Guy
Employees Worked With
Brandon Cogswell, Service Department
July 03, 2020
some good others things not so good If you can't even get the right employees up on your list to pick from you don't deserve a review,Sean was great, made the purchase very smooth .. If you can't even get the right employees up on your list to pick from you don't deserve a review,Sean was great, made the purchase very smooth .. More
by spike2617120
Employees Worked With
Sean
July 03, 2020
30000 mile service My only comments are in regards to a request I made to "not" rotate the tires, as I had just had them rotated. I asked how much the service would be My only comments are in regards to a request I made to "not" rotate the tires, as I had just had them rotated. I asked how much the service would be without the rotation and he said $329. The billing was for $449, so I'm guessing they rotated the tires anyway and charged me for it. More
by stevenharder
Employees Worked With
Ben Hanson, Service Department
June 29, 2020
Pleasant experience First of all, Moses was absolutely made my experience far better than any other dealership I have dealt with in the past. So thank you for that. Alt First of all, Moses was absolutely made my experience far better than any other dealership I have dealt with in the past. So thank you for that. Although I did not work directly with Mike, he also helped to make my visit there enjoyable. More
by tmc1016
Employees Worked With
Moses Anariva, Mike Davis, Dean Dreckman, Jon Sicsik
June 28, 2020
Moses is the MAN Moses got us hooked up on a year end closeout at a SCREAMING DEAL plus a remote starter thrown in. We had looked at 7 dealerships and at least as m Moses got us hooked up on a year end closeout at a SCREAMING DEAL plus a remote starter thrown in. We had looked at 7 dealerships and at least as many cars, and kept coming back to the Mitsubishi. More
by shannonkocon
Employees Worked With
Moses Anariva, Dean Dreckman, Jon Sicsik
June 28, 2020
Great dealership Every experience that I have had at this dealership has been great. The sales experience has been the the best that I have ever had. The service exp Every experience that I have had at this dealership has been great. The sales experience has been the the best that I have ever had. The service experience has been seamless More
by KEN.DUTTON
Employees Worked With
Service Department, Eric Palmer
