Luther Brookdale Mitsubishi

Great The staff was great. They took care of all my concerns. Jen honored the coupon I had. They fixed an issue with my wiper blade from work done on a reca The staff was great. They took care of all my concerns. Jen honored the coupon I had. They fixed an issue with my wiper blade from work done on a recall. More

Service Light Soon Light On Purchased a used vehicle from Abi at the dealership a couple weeks before the SES light came on. Brought the vehicle to the Service Dept and they were Purchased a used vehicle from Abi at the dealership a couple weeks before the SES light came on. Brought the vehicle to the Service Dept and they were very friendly. Jen assured me of the bad gas issue which more than likely popped the code and answered all my questions along with procedures to get the SES light to stay off. I enjoyed the entire experience from purchase to Service and feel comfortable bringing my vehicle here and trust their work. More

Complete difference between quote and actual I was quoted for the goodyear assurance tire for $176 each out the door and thats $756 total and at the counter it was $219 each and $942 total and sh I was quoted for the goodyear assurance tire for $176 each out the door and thats $756 total and at the counter it was $219 each and $942 total and she said that includes alignment and balancing the tires. I gave her a 15% coupon or $100 max off $599 or more. At the end, i ended up paying $1054 and that includes the tires, oil change and the air filter which she told me will cost about $60. She also said she could not use the coupon i gave her but she gave me about $177 miscellaneous discount out of $157 miscellaneuos charge. The accounting to me does not add up. More

Sales lady Ashlee is the best. She was so kind and patient with me. It was a difficult situation. Because my SUV had been stolen and totaled. It was a 2017 Mits Ashlee is the best. She was so kind and patient with me. It was a difficult situation. Because my SUV had been stolen and totaled. It was a 2017 Mitsubishi Outlander Sport. I was crying and she was so very kind and caring. She was patient with me. More

Love the new facilities! The new dual location is very easy to find and simple to get to. I love the new facilities. Also the service was both quick and fantastic. The new dual location is very easy to find and simple to get to. I love the new facilities. Also the service was both quick and fantastic. More

Replace a damaged vehicle We had a wonderful experience when we purchased a new car. We needed to replace a vehicle after an accident totaled an existing car. The Sales staff We had a wonderful experience when we purchased a new car. We needed to replace a vehicle after an accident totaled an existing car. The Sales staff treated us like we were the only people that mattered! And, they listened to what we wanted to do and then did that for us. More

Much Improvement I hadn't been back for service at this dealership for 3 years due to a bad customer service experience but I wanted them to address some issues and pr I hadn't been back for service at this dealership for 3 years due to a bad customer service experience but I wanted them to address some issues and prepare my car for winter. Jen Peterson and her team did a great job. I am now willing to return there for my car service. Thank you!! More

Awesome Took my car in for oil change, was very satisfied by how quick and efficient the technician and service advisor worked together to get my vehicle done Took my car in for oil change, was very satisfied by how quick and efficient the technician and service advisor worked together to get my vehicle done! More

Great experience! We had a wonderful experience recently when we purchased our new car! The dealership was VERY busy and they were moving the whole facility to their ne We had a wonderful experience recently when we purchased our new car! The dealership was VERY busy and they were moving the whole facility to their new address that day. In spite of all that, we never felt rushed or pressured. This is out 4th new vehicle purchased from this same dealership. We will be back again! More

Friendly staff clean new building Friendly staff keeps you updated at all stages. Love the new building nice and clean. Coffee and popcorn were delicious. Work done on the car withou Friendly staff keeps you updated at all stages. Love the new building nice and clean. Coffee and popcorn were delicious. Work done on the car without issue. Fast service. More