Luther Brookdale Mitsubishi

Frustrating wait time The sales team was great, very professional, excellent follow-through. Picking up my used vehicle was quite contrary. I financed through my credit uni The sales team was great, very professional, excellent follow-through. Picking up my used vehicle was quite contrary. I financed through my credit union and only needed to sign the final sales agreements etc... Waited over 2.5 hours to spend 6 minutes (I timed it) to sign required documents. Although the dealership was aware that I was traveling over an hour each way, as well as the intended time of my arrival; they processed all the other clients in the showroom that were purchasing new vehicles, even if they had arrived after I did. I was given apologies due to "staff shortage", and promised a $50 gas card. I hope this dealership obtains additional staff to make the car buying process easier, faster, and more seamless between departments. Although I said I would recommend this dealership, I am soley basing it on my experience with the top notch sales team. More

Quick service while you wait The service department was able to get me in on short notice to check on an "service engine soon" light and change the oil. Several items needed repa The service department was able to get me in on short notice to check on an "service engine soon" light and change the oil. Several items needed repair, and all were done in a short time. More