Luther Brookdale Volkswagen - Service Center

Went great. Very accommodating and got the job done while being honest. Thanks Maurice. I’m glad to be apart of vw. being honest. Thanks Maurice. I’m glad to be apart of vw. More

Super friendly service, very helpful and articulate.As Super friendly service, very helpful and articulate. As a woman, going to a dealership (or any car servicer) can always bring out casual sexism or Super friendly service, very helpful and articulate. As a woman, going to a dealership (or any car servicer) can always bring out casual sexism or make you feel unimportant or demeaned. All times I have been here, I have never felt this way which is a breath of fresh air. I appreciate the respectful and kind communication. Will definitely continue to bring my car in to be serviced here. More

Very poor communication from the service advisor, who ultimately decided to simply ignore my messages. ultimately decided to simply ignore my messages. More

Consistent top-notch service from VW Brookdale since I'm started going there 8 years ago. I love the new process when the mechanic sends a detailed video of my car from the shop floor. started going there 8 years ago. I love the new process when the mechanic sends a detailed video of my car from the shop floor. More

Had 10000 mile service done and had door dent removed can not see any signs of a dent was ever there also front windshield replaced by luther glass great job to all who worked on my car not see any signs of a dent was ever there also front windshield replaced by luther glass great job to all who worked on my car More

I bought a used car from this dealership and had some dash board lights come on as I drove home after the purchase!! They took care of the issues and gave me a loaner vehicle while the problems were fixe dash board lights come on as I drove home after the purchase!! They took care of the issues and gave me a loaner vehicle while the problems were fixed. Great service and much appreciated! More

I bought my vehicle here and being that was a great experience I expected the same customer service from the Service Drive and they delivered. Nothing but good things to say about this place. experience I expected the same customer service from the Service Drive and they delivered. Nothing but good things to say about this place. More

The service was excellent, they listened to what I was concerned for my vehicle and resolved the issues. concerned for my vehicle and resolved the issues. More

What started as an emergency repair while four hours away from home, turned out to be a very positive experience. Jason’s professional and attentive demeanor made me feel so confident that I would be taken c from home, turned out to be a very positive experience. Jason’s professional and attentive demeanor made me feel so confident that I would be taken care of. Thank you! More

Excellent stellar service at Brookdale VW! They for me in even after missed appointment earlier. even after missed appointment earlier. More