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Luther Brookdale Volkswagen - Service Center

Brooklyn Center, MN

4.6
2,519 Reviews

2,519 Reviews of Luther Brookdale Volkswagen - Service Center

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November 27, 2021

Luther Brookdale vw always does a fine job. odd to have service on a car with so few miles. More

by kat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino, Maurice Johnson
November 24, 2021

The guys at Brookdale Volkswagen are great . They are always helpful, thorough and knowledgeable . Smart. More

by yellowrosebug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
November 23, 2021

The number 1 job was to install new plates, failed and had to ask for them upon pick up. Had a verbal comment that wasn't honored. More

by NICKMICHALEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember
November 21, 2021

Please stop harassing me every time I go in for service. You are over communicating. More

by ab75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maurice Johnson
November 21, 2021

They were very helpful and informative on what I needed with my vehicle! I will be back for service. More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino, Maurice Johnson
November 21, 2021

Every time I come, I find your staff very helpful, tell me what I need and explain things even before I ask. In the past I’ve always gone to Burnsville VW, but your staff I find is exceptional. So I come More

by cindi54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino, Maurice Johnson
November 21, 2021

I have found this dealership to be exceptionally helpful, great at explaining everything, and very thoughtful. More

by cindi54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino, Maurice Johnson
Nov 21, 2021 -

cindi54 responded

Thank you

Nov 21, 2021 -

cindi54 responded

Thanks

November 20, 2021

Brad was very thorough and explained everything to me. He also made sure that I got any special deals that applied. More

by yellowrosebug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
November 20, 2021

Waited 3 hours to learn they tore off my bumper and without my knowledge on a car with front end damage already. More

by fireslime7572
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Dioquino, Maurice Johnson
November 19, 2021

Well the people and service manager are quite nice and polite, but the service still was still not performed correctly More

by keithdshaw28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino, Maurice Johnson
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