Luther Brookdale Volkswagen - Service Center

I like this VW dealer. Service is usually fast and pretty thorough. I would recommend thorough. I would recommend More

An average service experience. Got me in and out of the recommended time frame which I appreciated. recommended time frame which I appreciated. More

Took 1 1/2 hours for an oil change and tire rotation and I had an appointment. I had an appointment. More

This last visit my car took much longer than planned and communication was poor regarding that communication was poor regarding that More

Do good work. I brought my car for 2 things but of course they tell me I have multiple problems with my car. they tell me I have multiple problems with my car. More

I waited 15 min to be seen and it took an hour longer than expected. The service tech was apologetic and offered me $20 toward my $370 service bill. Generally the techs are pleasant but if I want to us than expected. The service tech was apologetic and offered me $20 toward my $370 service bill. Generally the techs are pleasant but if I want to use a coupon they've mailed or emailed they will not honor if I forget it at home. I've canceled appointments as sometimes the amount seems material and they won't let me send a pic or email after the fact. More

Brad was very informative and worked with the issues I had with our vehicle. I will definitely be back. had with our vehicle. I will definitely be back. More

Jason was very informative and friendly. The dealership is clean and has a friendly atmosphere. My question is why Westside VW (a Luther dealership) has different on line service coupons than Brookdale an is clean and has a friendly atmosphere. My question is why Westside VW (a Luther dealership) has different on line service coupons than Brookdale and Burnsville. More

Amber was friendly, efficient, and super helpful! She explained the process clearly and provided me with the best options. Amber is the definition of excellent customer service. explained the process clearly and provided me with the best options. Amber is the definition of excellent customer service. More

Maurice was AWESOME! Video update AWESOME!Not vacuumed Maurice was AWESOME! Video update AWESOME! Not vacuumed Sensor light now on in my vehicle…. Tire pressure maybe? Maurice was AWESOME! Video update AWESOME! Not vacuumed Sensor light now on in my vehicle…. Tire pressure maybe? More