Luther Brookdale Volkswagen - Service Center

Easy to schedule . Explained what would happen. Checked with us several times. Very satisfied with service. Went out of their way to help us. We will recommend to anyone needing their service. with us several times. Very satisfied with service. Went out of their way to help us. We will recommend to anyone needing their service. More

Liked the video a lot. Will be changing the engine filter next time because of it. Also the speaking in the video was very easy to hear and understand next time because of it. Also the speaking in the video was very easy to hear and understand More

Excellent service. Bradley was friendly, communicative, and up front about costs and estimated time. A twenty five word minimum is ridiculous, by the way. Bye. and up front about costs and estimated time. A twenty five word minimum is ridiculous, by the way. Bye. More

I waited 2 hours before I was told they would need to keep my vehicle overnight and I would have to take a loaner vehicle home. The work done was for a manufacturer warranty which I would expect the serv keep my vehicle overnight and I would have to take a loaner vehicle home. The work done was for a manufacturer warranty which I would expect the service team to know the process and timing for said repair. More

Service center has always been the strong part…very unhappy with the last visit! Just so happened to coincide with my LAST bad experience with the sales dept and VW Credit! I will never be back! unhappy with the last visit! Just so happened to coincide with my LAST bad experience with the sales dept and VW Credit! I will never be back! More

They are always very helpful and very courtesy whenever They are always very helpful and very courtesy whenever I need service on my Volkswagen get very good service I would recommend the service departme They are always very helpful and very courtesy whenever I need service on my Volkswagen get very good service I would recommend the service department for anyone More

I am more than grateful and pleased by the Volkswagen staff and their service that was provided to my vehicle. Definitely above excellent. Thanks again for the help and fitting me into your schedules. staff and their service that was provided to my vehicle. Definitely above excellent. Thanks again for the help and fitting me into your schedules. KG More

Within just a few weeks of owning my new car, I picked up a screw one of the tires. The team at the dealer was fantastic— speedy, communicative, got me back on my way with literally no hassle. Thank you!! a screw one of the tires. The team at the dealer was fantastic— speedy, communicative, got me back on my way with literally no hassle. Thank you!! More

Greeted me right away and walked me through the suggested maintenance. Love the video from the tech. Only small complaint was they mentioned a car wash and I didn’t get one! maintenance. Love the video from the tech. Only small complaint was they mentioned a car wash and I didn’t get one! More

My experience at Brookdale Volkswagen has been great since walking in the door to find and buy my car to any service I have received since walking in the door to find and buy my car to any service I have received More