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Luther Brookdale Volkswagen - Service Center
Brooklyn Center, MN
2,519 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
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2,519 Reviews of Luther Brookdale Volkswagen - Service Center
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Verified Customer
June 16, 2021
The video overview of my car was very cool and much appreciated! The facility was very clean and looked fantastic! My car was in very good condition when returned back to me. appreciated! The facility was very clean and looked fantastic! My car was in very good condition when returned back to me. More
by AVHOLLOWAY
Employees Worked With
Kevin E., Brad Minz
June 16, 2021
Communication with Brad was great. This was the first time I had my car towed to the dealership and the process was so easy. I’m happy they were able to fit my car in on such short notice. time I had my car towed to the dealership and the process was so easy. I’m happy they were able to fit my car in on such short notice. More
by PANHIA_YANG
Employees Worked With
Brad
June 14, 2021
Taylor was great— super responsive and made great recommendations to continue to improve life of my vehicle. Appreciated him keeping me updated as the work progressed. recommendations to continue to improve life of my vehicle. Appreciated him keeping me updated as the work progressed. More
by ARIVIPER4321
Employees Worked With
Taylor
June 14, 2021
Very impressed with the help I received at the Brookdale dealership. Taylor is a knowledgeable and friendly person. Thank you for your assistance with oil change and yearly maintenance! dealership. Taylor is a knowledgeable and friendly person. Thank you for your assistance with oil change and yearly maintenance! More
by VW fan
Employees Worked With
Taylor
June 12, 2021
Luther Brookdale VW is a very efficient facility. From the drive-in service center to the quick check-in service and comfortable waiting area. Also within walking distance of eating establishments if your the drive-in service center to the quick check-in service and comfortable waiting area. Also within walking distance of eating establishments if your appointment is over the lunch hour. More
by cwlehne
Employees Worked With
Taylor Hastings
June 11, 2021
Good communication from the service department! I appreciated they called prior to me getting there on the length of time it would take for my car to get fixed. This was great customer service! appreciated they called prior to me getting there on the length of time it would take for my car to get fixed. This was great customer service! More
by DIANAELARSON
Employees Worked With
Jason Dioquino, Jason Gallus, Nate Kaar, Maurice Johnson
June 11, 2021
I’m very disappointed that the West Side VW charges 30% more for this service. They are both owned by Luther and are less than 10 miles apart. This is insane and shows me that Luther does not care about more for this service. They are both owned by Luther and are less than 10 miles apart. This is insane and shows me that Luther does not care about the customer. More
by JLM
Employees Worked With
Jason Dioquino
June 10, 2021
Luther Brookdale Volkswagen has been my go-to service destination since purchasing a 2016 Beetle. I have been completely satisfied with the care and work that I have received. Jason Diaquino has been s destination since purchasing a 2016 Beetle. I have been completely satisfied with the care and work that I have received. Jason Diaquino has been stellar and stalwart in his communication and arrangements for needed replacements or repairs. The entire atmosphere of the complex is both comfortable and welcoming. Applause for a great place with an equally great staff! More
by GHEATH281
Employees Worked With
Jason Dioquino
