Luther Brookdale Volkswagen - Service Center

Umm I can’t remember the guys name that picked up and dropped off my vehicle but he is the best and everyone that was involved and helped just perfect besides the little back up I thought everything was dropped off my vehicle but he is the best and everyone that was involved and helped just perfect besides the little back up I thought everything was perfect sorry I know Jill wasn’t on there but she’s my favorite 😍 More

service department is great stuff. very friendly helpful and nice.. . . . . good to know them and will visit next time. wish all you all the best ! and nice.. . . . . good to know them and will visit next time. wish all you all the best ! More

This Volkswagen service center is always very fast, friendly, and helpful with any questions. Anytime I work with Jason, he treats me like VW family. friendly, and helpful with any questions. Anytime I work with Jason, he treats me like VW family. More

Ryan was very friendly and answered all of my questions. The use of the technology was very impressive and made our decision easier to get our tires rotated. The use of the technology was very impressive and made our decision easier to get our tires rotated. More

This was a recall repair and the free rental car that was promised months ago, even though I was out of the mileage range, was granted, which I appreciated. promised months ago, even though I was out of the mileage range, was granted, which I appreciated. More

Sold a van with O2 sensor issues and A/C issues and they claimed it passed their inspection. Also was denied warranty services for it. Our license plate also was not even ordered for our van until the tempo claimed it passed their inspection. Also was denied warranty services for it. Our license plate also was not even ordered for our van until the temporary one was expired... Totally unimpressed with the lack of accountability and professionalism at this dealership. More

We love this dealership. The staff from the sales department to the service department are awesome. We will be buying our next vehicle from them. Highly recommended. department to the service department are awesome. We will be buying our next vehicle from them. Highly recommended. More

Service department is so nice and helpful. The waiting area has a ton of amenities to keep you occupied while your service work is being preformed. area has a ton of amenities to keep you occupied while your service work is being preformed. More

I was attended right away and put down on the list. The serviceman answered all of my questions. The mechanic performing the work send a short video showing what he did and what items needed my attention, serviceman answered all of my questions. The mechanic performing the work send a short video showing what he did and what items needed my attention, if any. Great service all-around More

Service was above and beyond. On time, done within the time fame stated and very friendly service. Great Job, I will be back again soon. time fame stated and very friendly service. Great Job, I will be back again soon. More