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Luther Brookdale Volkswagen - Service Center

Brooklyn Center, MN

4.7
2,521 Reviews

2,521 Reviews of Luther Brookdale Volkswagen - Service Center

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April 01, 2021

No areas were marked in red, we were happy with the pick up and oil change. Having the car washed before returning was a plus! Thank you very much! More

by pssolberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gallus
April 01, 2021

always great service and a friendly staff! have had my Jetta for a year now and i’ll be returning to you guys indefinitely. keep up the great work! More

by brandonduffy13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino, Jason Gallus, Nate Kaar, Maurice Johnson
April 01, 2021

The check in process was simple. During the process additional options were offered and a review of the work to be done. A video overview after the work was completed. Friendly and helpful staff and qu More

by Celery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino, Jason Gallus, Nate Kaar, Maurice Johnson
March 31, 2021

Excellent service, staff went above and beyond to accommodate our needs and put our daughter in her first vehicle! I would purchase from them again! More

by reuben_stcyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Baldwin, August Hansen, Maurice Johnson
March 31, 2021

Bradley did a great job taking care of me and getting my car serviced. He was thorough about explaining things and the service department was efficient in getting my car done. More

by jx4dupay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley N - service
March 31, 2021

These people couldn't diagnose a burnt out light bulb. Brought a car in with a known issue that i had already diagnosed, they couldn't diagnose it, brought it to another dealer the next day and they found More

by dbenoit9309
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Gallus, Maurice Johnson
March 30, 2021

Great service. Great communication throughout the entire process. We would recommend Luther Brookdale Volkswagen to anybody out there looking for a great vehicle with great service. More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Johnson
March 30, 2021

I love coming to this dealership! They are always so polite and professional and do a great job at getting what needs to be done quickly. It’s the extra things that get done that are so helpful and are More

by ericaerickson73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
March 30, 2021

I was greatly surprised by and pleased with the time element involved in the routine service, recall repair, and battery replacement that was needed Friday. More

by SELEWIS.1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Nimz, Jason T. Nelson
March 27, 2021

Excellent service,very professional. We will be back to the service dept. for all of our volkswagen vehicles in the future. thank you for your help! More

by jimbothum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gallus
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