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Luther Brookdale Volkswagen - Service Center

Brooklyn Center, MN

4.7
2,521 Reviews

2,521 Reviews of Luther Brookdale Volkswagen - Service Center

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March 18, 2021

Very responsive, easy to communicate with while my car was being fixed. Fair and honest with repairs. Great rental car while mine was being fixed. More

by buckyomn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gallus
March 17, 2021

Also while getting my car serviced Karen White, in sales was very helpful discussing how a Tiguan would meet my needs. I always enjoy working with Jason in service. Great at his job! More

by DYNA2003WG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gallus
March 17, 2021

We have been customers for years, and have come to expect top notch service for things as simple as an oil change. That is what we get with each visit. More

by ERIKLARSON16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino, Jason Gallus
March 17, 2021

The guys in the Service Department are awesome! I wasn’t pleased with work they did several months ago. They responded immediately and I I’m now very happy. They are definitely keepers! More

by slamgranny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino, Jason Gallus, Maurice Johnson
March 14, 2021

Bradley does a great job, quality of work is always top notch. Always gives good advice on repairs but not pushy. Clean shop and courtesy car wash More

by Vk77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Nimz
March 14, 2021

Superb service, they had a loaner waiting for me , I expected a few days for the service to be completed got a call next day that it was ready. When I got there paperwork and keys waiting Blyden took ab More

by FLGOMEZ45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gallus
March 13, 2021

Problem was diagnosed quickly and repaired with a relatively short wait time. Service reps were friendly and customer oriented. I very much appreciated the entire experience. More

by lornebudnick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
March 12, 2021

We purchased a used nice car from you last month and brought it in to have new license plates put on. Not only did you guys do that you saw I had a low tire pressure light on and you fixed that plus gav More

by BOBSATTER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Johnson
March 11, 2021

Everybody was extremely nice and very helpful.Thank you Everybody was extremely nice and very helpful. Thank you for the great service you guys are providing. And i will probably be q customer for a very More

by Aahmedp7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Detloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Angstman, Najmi (Nudge) Basha, Timothy Kullmann, Steve Fischer, Nate Kaar, Ilenna Garcia, August Hansen, Mary Kirkeby
March 11, 2021

I’ve had the best experience with Maurice the service manager at this dealership. Not only did Maurice follow through with everything that he promised, he went above and beyond. when I first met him I wa More

by Ruslana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino, Maurice Johnson
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