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Luther Brookdale Volkswagen - Service Center

Brooklyn Center, MN

4.7
2,521 Reviews

2,521 Reviews of Luther Brookdale Volkswagen - Service Center

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February 27, 2021

Excellent job. Great service. Highly recommend. They took great care of me and my vehicle. The entire store is fantastic to work with. A lot of beautiful Volkswagen’s on the lot. More

by thad.haugen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino, Jason Gallus, Nate Kaar, Maurice Johnson
February 27, 2021

They provide an excellent service been there couple time since I purchased my car and every time I receive an outstanding service their team is the sweetest. Place is clean and welcome and very friendly. More

by Divagirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Najmi (Nudge) Basha, Jason Dioquino, Nate Kaar, Maurice Johnson
February 26, 2021

Very nice group of people. Everything looked clean in the facility. COVID guidelines were being followed. My car looked good and was returned when they said it would be. No complaints More

by tyua0315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino, Jason Gallus
February 26, 2021

Service for non-standard issues can always be a challenge. After some confusion with my repair, Maurice was able to step in and help get everything taken care of. Professional and courteous, he ens More

by MARK_A
Recommend Dealer
Yes
Employees Worked With
Jason Gallus, Maurice Johnson
February 26, 2021

Jason Dioquino was great. Good communicator and keep promises. Car was repaired correctly and runs great! I will definitely be back to have car serviced there! More

by skloetzke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
February 25, 2021

Got me in same day even though I didn’t have an appointment. Super friendly and helpful. I loved the virtual walk through they did of their diagnosis. More

by MADELEINEJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Nimz
February 25, 2021

The person who scheduled the service over the phone was very friendly and helpful, and explained well. When I brought the car in, everyone was very helpful and friendly and the service was on time and I wa More

by KELLY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Gallus
February 25, 2021

The appointment process was very smooth. The information shared on what services were completed was helpful and thorough. The detail provided for future services was important to have. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gallus
February 25, 2021

Was able to schedule service within a few days time and had good communication with service tech. Car was ready when expected. Free car wash didn’t do much on a white car in winter. More

by Krista
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino, Jason Gallus, Nate Kaar, Maurice Johnson
February 24, 2021

Was able to take me in a walk in and although the part was on back order I was able to get a courtesy vehicle until the repair was completed. More

by FPCAIRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gallus
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