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Luther Brookdale Volkswagen - Service Center

Brooklyn Center, MN

4.7
2,521 Reviews

2,521 Reviews of Luther Brookdale Volkswagen - Service Center

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February 16, 2021

Very helpful. Went the extra mile to solve my problem. Nate was very polite and texted me often with updates via text and e mail. More

by rexlucykiki
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nate Kaar
February 16, 2021

Very pleased with my recent visit to Luther Volkswagen in Brooklyn Park. The gentleman that helped me was more than accommodating and I left being very happy! Sad I didn’t catch his name. More

by Samantha H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
February 16, 2021

Went in for an oil change and spent the waiting time test driving new cars. It was fun and now I know the next vehicle I'll be purchasing More

by STACEYJROBERTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gallus, Steve Fischer, Ilenna Garcia, Maurice Johnson
February 14, 2021

Fantastic service. Beautiful facility. Wonderful employees. Professionals all the way. Helpful, courteous, attentive, polite, & informative every step of the way on my service visit. Goodbye Westsi More

by dwanasp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino, Jason Gallus, Nate Kaar, Maurice Johnson
February 14, 2021

Wow! Great job. Very impressed! Kind & knowledgeable - Jason helped so much. I LOVED the video of what the mechanic did! Great coffee!! Great loaner car More

by allydelange
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
February 14, 2021

Had to wait over 2 hours for an oil change, wouldn't take my competitor coupon could keep going. Got there early to find out y'all were taking others in early which in the end made me behind for my appointm More

by Andre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad
Feb 15, 2021 -

Luther Brookdale Volkswagen responded

Andre, My apologies regarding the wait time on your vehicles service. Please give me a call when you have a moment to discuss the concerns that came up. Thank you Maurice Johnson | Service Manager Luther Brookdale Volkswagen 6801 Brooklyn Blvd., Brooklyn Center, MN Phone (763) 331-6470 Fax (763) 331-6461 maurice.johnson@brookdalevw.com

February 13, 2021

The staff I interacted with was very friendly. The waiting area was very clean waiting . The service to my car was done on time and did a great job. More

by BMASON.PHOENIXSIGNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Nimz
February 12, 2021

Great service went above and beyond to help me out.Love Great service went above and beyond to help me out. Love working with this group. They even pick up and dropped off my car so I could watch my gran More

by MBENZ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Johnson
February 11, 2021

Jason did A great job getting me checked in, explaining the work and communicating with me after I left. The whole staff does an excellent job More

by SMADDEN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
February 11, 2021

Love going there! Everyone is friendly and I feel like they really take care of my car and me. I have to drive a long way to bring my car in but it always feels worth it! More

by ianscheff
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino, Jason Gallus, Nate Kaar, Maurice Johnson
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