Luther Brookdale Volkswagen - Service Center

Brad was really helpful. Thanks so much for the support and friendliness. The automatic tire tread analyzer was pretty cool too. Looking forward to next time! and friendliness. The automatic tire tread analyzer was pretty cool too. Looking forward to next time! More

Purchasing a new to us vehicle was a smooth process. After purchase, when we found a couple issues, the service department was very accommodating in getting the repairs done. After purchase, when we found a couple issues, the service department was very accommodating in getting the repairs done. More

Warranty issue was looked at and taken care of. The staff helped me with some technology questions on the vehicle including lighting and speaker sound. staff helped me with some technology questions on the vehicle including lighting and speaker sound. More

Brad was very helpful,and kept me updated on the status of work being done. He also notified me about an air filter which might need to be replaced, but was did not pressure me when I said I would replace of work being done. He also notified me about an air filter which might need to be replaced, but was did not pressure me when I said I would replace it myself- which I appreciated. He also made me aware of a discount offer which I was eligible for which reduced my bill by $30. Many thanks! More

Will use this dealership as primary service destination. Relocated to the twin cities. Prior dealerships in Duluth were very sales oriented even if it was not appropriate. I felt no pressure to get unnecess Relocated to the twin cities. Prior dealerships in Duluth were very sales oriented even if it was not appropriate. I felt no pressure to get unnecessary work done. Nate did a great job reaching out and keeping me in the loop. Maurice answered a question for me in Nates absence. Thanks guys! More

My experience was great. Jason reviewed work plan and request ed my approval on a wheel alignment. No surprises - I was always informed on what was happening. request ed my approval on a wheel alignment. No surprises - I was always informed on what was happening. More

The techs and sales team did a great job installing my remote starter. In addition to that they came in under budget and ahead of schedule! remote starter. In addition to that they came in under budget and ahead of schedule! More

This dealership has always had the nicest people to deal with with bringing your car in for service. They are also very good at communicating what's going on with the service process. with with bringing your car in for service. They are also very good at communicating what's going on with the service process. More

Great service and awesome people. Timely update regarding your car. Transparent regarding fees and repair costs. Short wait times, as well as quick and thorough inspection of your when requested. your car. Transparent regarding fees and repair costs. Short wait times, as well as quick and thorough inspection of your when requested. More