Luther Brookdale Volkswagen - Service Center

Very friendly and thorough service. They approached me before doing anything on my car. I am very pleased! They even gave me a voucher to return for a car wash since it was too cold the day I had service. before doing anything on my car. I am very pleased! They even gave me a voucher to return for a car wash since it was too cold the day I had service. More

Very bad experience. Was made to feel the vehicle issue was our fault. Vehicle has less than 100,000 miles and shouldn't be having so many problems. was our fault. Vehicle has less than 100,000 miles and shouldn't be having so many problems. More

Nice people and good service. Good coffee (even though I’m not a coffee drinker). Plenty of space to wait. Overall it was a good first experience. I’m not a coffee drinker). Plenty of space to wait. Overall it was a good first experience. More

I brought my car in for a few service requests and had a great interaction with Jason G. He was great at letting me know what was needed for my car. great interaction with Jason G. He was great at letting me know what was needed for my car. More

I love this dealership. I have brought my car in for a few problems and the all service people have been nothing but wonderful! They have been very attentive and explained all of what I needed fixed and h few problems and the all service people have been nothing but wonderful! They have been very attentive and explained all of what I needed fixed and how much it would cost. When I needed a loaner they were ready to give me one. More

Jason explained thoroughly what my car required and gave options to getting work completed. Service time was as quoted. Comfortable waiting area. Overall a very easy experience. options to getting work completed. Service time was as quoted. Comfortable waiting area. Overall a very easy experience. More

They gave me good advice. I came in for an oil change and tire rotation. They showed me that my tire tread was so low it was not worth doing the rotation. They recommended tire replacement and were willing t tire rotation. They showed me that my tire tread was so low it was not worth doing the rotation. They recommended tire replacement and were willing to price match competitors. They aslo got me fast service on a last minute request to add a feature to my car. More

Outstanding in every way! Service advisor extremely attentive and communicated so well, too. I was constantly updated about the progress of my service. Nicely done! attentive and communicated so well, too. I was constantly updated about the progress of my service. Nicely done! More

There is very good service, very friendly. They checked the whole car and they recommended what I needed. I would recommend this dealership and I would come back. the whole car and they recommended what I needed. I would recommend this dealership and I would come back. More

We brought our Passat in for service. Navar was our contact. He took GREAT care of us!! Work was done timely and professional. We love these guys and this Dealership. Will not go anywhere else for ou contact. He took GREAT care of us!! Work was done timely and professional. We love these guys and this Dealership. Will not go anywhere else for our Volkswagen needs. More