Luther Brookdale Volkswagen - Service Center

Best Service experience ever The service writer was awesome! Treated me like a long time friend which was very refreshing! I felt extremely comfortable leaving my car in his hands The service writer was awesome! Treated me like a long time friend which was very refreshing! I felt extremely comfortable leaving my car in his hands. I'll never go to another dealer as long as he's there. Somebody pay that man!! More

Damaged tire Very accommodating, you were able to fix the problem and deal with everything in a time, professional manner. Your rep went above and beyond in making Very accommodating, you were able to fix the problem and deal with everything in a time, professional manner. Your rep went above and beyond in making sure the car and alignment were taken care of. Thanks More

Recall Service My Beatle 2017 had a notice of recall. Made my appointment, Drove into the garage, was greeted immediately, after all info was exchanged I patiently My Beatle 2017 had a notice of recall. Made my appointment, Drove into the garage, was greeted immediately, after all info was exchanged I patiently waited. The service was completed sooner than estimated, nice! Carwash, nice! Beat my expectations More

Diagnosis visit They did an amazing job answering my questions and making it easy to figure out what was wrong with my vehicle. Very fast as well. They did an amazing job answering my questions and making it easy to figure out what was wrong with my vehicle. Very fast as well. More

Friendly, welcoming environment! It was my first time at this dealer, but Navar made me feel welcome and ensured me that my car will be taken care of in a timely fashion and it was. H It was my first time at this dealer, but Navar made me feel welcome and ensured me that my car will be taken care of in a timely fashion and it was. He Communicated with me throughout the process and answered any questions that I had. More

Was really great costumer service I have given this rating because the costumer was really good and was really understandable on thing that may happen. They treated me and my uncle rea I have given this rating because the costumer was really good and was really understandable on thing that may happen. They treated me and my uncle really respectfully. More

Great and friendly service Jason in service is very thorough, professional and courteous. He communicated well and always updated me on what was going on with parts and Servi Jason in service is very thorough, professional and courteous. He communicated well and always updated me on what was going on with parts and Service of my vehicle. He is the best at his job! More

Happily satisfied. Pleasant service agent and environment. very pleasant service. service agent very friendly and courteous Very pleasant and clean dealerdship Car courtesy inspection and wash. Pleasant exp very pleasant service. service agent very friendly and courteous Very pleasant and clean dealerdship Car courtesy inspection and wash. Pleasant experience. Done sooner than ecpected More

RECALL Nate offered courtesy inspections and then notified me of the findings and what the cost would be for repairs. He also offered a courtesy car wash. Nate offered courtesy inspections and then notified me of the findings and what the cost would be for repairs. He also offered a courtesy car wash. More

Great service! This dealership always has great service, from getting an appointment that fits my schedule, to the service techs always giving me an interim update o This dealership always has great service, from getting an appointment that fits my schedule, to the service techs always giving me an interim update on progression of the repairs. They always explain what issues they find and suggested repairs. Waiting area well-stocked with amenities. More