Luther Brookdale Volkswagen - Service Center
Brooklyn Center, MN
2,518 Reviews of Luther Brookdale Volkswagen - Service Center
Diagnosis visit They did an amazing job answering my questions and making it easy to figure out what was wrong with my vehicle. Very fast as well. They did an amazing job answering my questions and making it easy to figure out what was wrong with my vehicle. Very fast as well. More
Friendly, welcoming environment! It was my first time at this dealer, but Navar made me feel welcome and ensured me that my car will be taken care of in a timely fashion and it was. H It was my first time at this dealer, but Navar made me feel welcome and ensured me that my car will be taken care of in a timely fashion and it was. He Communicated with me throughout the process and answered any questions that I had. More
Happily satisfied. Pleasant service agent and environment. very pleasant service. service agent very friendly and courteous Very pleasant and clean dealerdship Car courtesy inspection and wash. Pleasant exp very pleasant service. service agent very friendly and courteous Very pleasant and clean dealerdship Car courtesy inspection and wash. Pleasant experience. Done sooner than ecpected More
Great and friendly service Jason in service is very thorough, professional and courteous. He communicated well and always updated me on what was going on with parts and Servi Jason in service is very thorough, professional and courteous. He communicated well and always updated me on what was going on with parts and Service of my vehicle. He is the best at his job! More
Was really great costumer service I have given this rating because the costumer was really good and was really understandable on thing that may happen. They treated me and my uncle rea I have given this rating because the costumer was really good and was really understandable on thing that may happen. They treated me and my uncle really respectfully. More
RECALL Nate offered courtesy inspections and then notified me of the findings and what the cost would be for repairs. He also offered a courtesy car wash. Nate offered courtesy inspections and then notified me of the findings and what the cost would be for repairs. He also offered a courtesy car wash. More
Great service! This dealership always has great service, from getting an appointment that fits my schedule, to the service techs always giving me an interim update o This dealership always has great service, from getting an appointment that fits my schedule, to the service techs always giving me an interim update on progression of the repairs. They always explain what issues they find and suggested repairs. Waiting area well-stocked with amenities. More
Alignment We were greeted by Jason upon our arrival. The service was done in a timely manner. All staff members were courteous & friendly, as usual. We left in We were greeted by Jason upon our arrival. The service was done in a timely manner. All staff members were courteous & friendly, as usual. We left in a freshly washed Passat! More
Quality care Fast and reliable as always. Customer waiting area is clean and business desks are perfect for work. I can not lose any time in my sales day while wa Fast and reliable as always. Customer waiting area is clean and business desks are perfect for work. I can not lose any time in my sales day while waiting for my vehicle to be serviced. More
Quick and Easy I went in for a horn malfunction and oil change service, it was quick and easy, Nate was very knowledgeable and experience. He answered all my questio I went in for a horn malfunction and oil change service, it was quick and easy, Nate was very knowledgeable and experience. He answered all my question and was very happy with my service. More