Luther Brookdale Volkswagen - Service Center

Great service. Nate was a spectacular service advisor. Every this was as he explained. No negative experience for me . Would recommend going here for servi service. Nate was a spectacular service advisor. Every this was as he explained. No negative experience for me . Would recommend going here for service More

Great service Dealership was very quick in responding back to me when I reached out to them.would reccomend them to anyone who is looking to purchase a vehicle! Dealership was very quick in responding back to me when I reached out to them.would reccomend them to anyone who is looking to purchase a vehicle! More

Amazing very energetic and respectful, Jason Gallus is very professional as a service writer and will continue to work with Jason for every service my Jetta w very energetic and respectful, Jason Gallus is very professional as a service writer and will continue to work with Jason for every service my Jetta will need! More

40k Service I enjoyed having a female advisor! You guys should get more females! Service was good. I like having the texting option for communicating. Only sugge I enjoyed having a female advisor! You guys should get more females! Service was good. I like having the texting option for communicating. Only suggestion - almost every time I have my tires removed/replaced for seasonal switch, the techs don’t reset my TPMS sensors so my car beeps at me that my tires might be low. I have to go into the menu and verify tires are at pressure and reset. More

Love! best service i’ve ever had. love brookdale volkswagen. jason is always so helpful and prompt with his service. i always highly recommend this dealersh best service i’ve ever had. love brookdale volkswagen. jason is always so helpful and prompt with his service. i always highly recommend this dealership More

Fast and friendly Nate got me in and out as fast as possible and explained everything thoroughly. Cost a little more than I was planning but that’s all dealerships I gu Nate got me in and out as fast as possible and explained everything thoroughly. Cost a little more than I was planning but that’s all dealerships I guess. More

Good, Efficient, and easy My oil change was great. They also gave me a car wash which was very kind of them. They seemed pretty busy that day so it took longer then I thought b My oil change was great. They also gave me a car wash which was very kind of them. They seemed pretty busy that day so it took longer then I thought but that’s okay. More

recall item Work was done in timeframe I was quoted. Courtesy check and car wash done. I'm not particularly pleased being told each year that I need an alignment Work was done in timeframe I was quoted. Courtesy check and car wash done. I'm not particularly pleased being told each year that I need an alignment when other car repair shops tell me I DO NOT need one. Reason I don't have most work done at dealer is the cost is so much higher than other local shops. More

Good customer service I was in for an oil and filter change and some new wipers yesterday. Everything was done as promised and the car was inspected. My service advisor Gra I was in for an oil and filter change and some new wipers yesterday. Everything was done as promised and the car was inspected. My service advisor Grace did a great job. She went over everything thoroughly and was polite and not rushed. Thanks Grace! More

Return visit for additional repair I was provided a courtesy car and a car wash. Much appreciated. The work to be done was explained in detail and completed in a timely manner. I was provided a courtesy car and a car wash. Much appreciated. The work to be done was explained in detail and completed in a timely manner. More