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Luther Brookdale Volkswagen - Service Center

Brooklyn Center, MN

4.6
2,518 Reviews

2,518 Reviews of Luther Brookdale Volkswagen - Service Center

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November 07, 2019

Engine Light Had my car in previously because it wouldn’t start. It was diagnosed as a blown fuse. This visit was a follow up because the check engine light came o More

by JHENRIK0212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nate Kaar
November 06, 2019

Excellent I’m very happy your service and I recommend my family and friends too .keep doing the good job . I just want to say thanks to Grace Morgan for everyt More

by CAWOHASAN54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace Morgan, Najmi (Nudge) Basha, Jennifer Baldwin, Jason Gallus
November 06, 2019

Great place for VW service. Great location for service. Great staff and ways easy to get vehicle in. Highly recommend. Jason D. Is great to work with. Will definitely get next s More

by sxurvein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
November 06, 2019

Thanks for the great service. Your attention to detail was great! Thank you for going the extra distance to make sure you didn't call me before 10am, since I work nights that is a More

by froglipz65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Never Hren
November 05, 2019

The service representative was very rude The service advisor was rude and not friendly. Did not help me resolve my issue and was not patient to hear my problem i was facing with the car. More

by Venky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kristi Glidden, Preston Schmidt, Najmi (Nudge) Basha, Karen White, Jason Dioquino, Rich Meredyk, Brendon Skrzynski, Steve Fischer, Scott Smith, Chad Linderman
Nov 05, 2019 -

Luther Brookdale Volkswagen responded

Good afternoon. My name is Alex and I am the service manager at Luther Brookdale Volkswagen. I would personally like to work with you to resolve your concerns with your recent service visit and your vehicle. Please at your earliest convenience contact me directly at 763.331.6472. Thank you and have a wonderful day. Alex Klun Luther Brookdale Volkswagen Brooklyn Center, MN 55438 763.331.6472 Alex.Klun@Brookdalevw.com

November 05, 2019

Warranty work Thank goodness for the good warranty. Would have been over $10000 to fix otherwise. Thanks for the loner vehicle. Made me appreciate my car more. More

by carterthill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
November 05, 2019

Convenient My service experience at Luther Brookdale VW was as pain free as possible. My car was taken back as scheduled for my appointment, and the service emp More

by JARED.LIVELY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace Morgan
November 05, 2019

Check For Any Damages Great service with no charge! After a truck dropped a traffic cone from its trunk and right into the pathway of my Jetta on the highway, I feared ther More

by VEGNOODLE75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gallus
November 05, 2019

Truly exceptional service Fast efficient service. Jason got me in and out in a timely manner and was exceptional the whole time. There are 25 words here right. I would recommen More

by MNR0420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The car runner was top notch, Jason Dioquino
November 02, 2019

Review They make it quick, easy, and explain everything to a T. If you have any questions they’ll answer it. Friendly people. Good service. Would recommend. More

by aldinjusic612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Najmi (Nudge) Basha, Jason Dioquino, Jason Gallus
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