Luther Brookdale Volkswagen - Service Center

Efficient Jason knows that I am very busy. He helps make my interactions quick. He calls to give me updates when needed and service is done on time Jason knows that I am very busy. He helps make my interactions quick. He calls to give me updates when needed and service is done on time More

Take the time to do it right Neighborhood Mechanic wanted to replace my battery. VW tested battery twice. It was fine. Technician found and repaired two broken wires. Right repair Neighborhood Mechanic wanted to replace my battery. VW tested battery twice. It was fine. Technician found and repaired two broken wires. Right repair, and honest. More

Service was completed in a timely manner. I was informed thr Narrative in above box covers the experience. Work was completed in a timely manner. I was kept abreast of progress and recommendations as the work w Narrative in above box covers the experience. Work was completed in a timely manner. I was kept abreast of progress and recommendations as the work was being performed. More

Snow tire swap Had snow tire swap performed here. There was an issue with wheel fitment but the dealership ordered new wheels to ensure correct fit and clearance. Had snow tire swap performed here. There was an issue with wheel fitment but the dealership ordered new wheels to ensure correct fit and clearance. More

Very welcoming My first time here and it was very nice. Grace Morgan was awesome to work with and made the service on my Touareg easy and simple. She's great! My first time here and it was very nice. Grace Morgan was awesome to work with and made the service on my Touareg easy and simple. She's great! More

Fast and simple Jason was prepared for my service appointment and the process went smoothly. He provided clear explanations of what was done and why. I appreciate hi Jason was prepared for my service appointment and the process went smoothly. He provided clear explanations of what was done and why. I appreciate his professionalism. More

Professional Fixed the minor issue very quickly and professionally. Jason has constant communication with me throughout the process and was very easy to work with. Fixed the minor issue very quickly and professionally. Jason has constant communication with me throughout the process and was very easy to work with. Will return More

Great service Nate was very accommodating and informative from the start. His passion for his work and care for the customer is top notch! Great experience all the Nate was very accommodating and informative from the start. His passion for his work and care for the customer is top notch! Great experience all the way. More

Great service experience The service associate, Navar, was very friendly, professional, and knowledgeable. Made sure I understood the work that was being done and explained al The service associate, Navar, was very friendly, professional, and knowledgeable. Made sure I understood the work that was being done and explained all findings thoroughly. The text feature to be able to follow up seems very customer focused and a great addition to the service department. More

New tires Alex did great. On time! Priced right, new tires, alignment , bought some filters. Great customer service will recommend again. Great job Luther Bro Alex did great. On time! Priced right, new tires, alignment , bought some filters. Great customer service will recommend again. Great job Luther Brookfsle VW. Thanks More