Luther Brookdale Volkswagen - Service Center
Brooklyn Center, MN
2,518 Reviews of Luther Brookdale Volkswagen - Service Center
Fast Oil change on my TDi, helpful and friendly staff Very nice clean dealership. My TDi oil change was very reasonable. Highly recommend. I will be having my Jetta and my girlfriend’s Golf serviced here Very nice clean dealership. My TDi oil change was very reasonable. Highly recommend. I will be having my Jetta and my girlfriend’s Golf serviced here from now on. More
Scheduled maintenance. New snow tires. Excellent service, detailed inspection and communication of tire options. Thank you Jason. Although after spending over $1000. It wo yo old have bee Excellent service, detailed inspection and communication of tire options. Thank you Jason. Although after spending over $1000. It wo yo old have been nice if I was offered a quick vacuuming of my car. More
Great service department with great people working there. I had a great experience from the call I made to the end. Everything went smooth and called with updates department with great people working there. I had a great experience from the call I made to the end. Everything went smooth and called with updates on status of car. More
80000 maintenance service done The service advisor was professional, thorough and friendly to work with. I was able to schedule the appointment for the day I wanted. The work was do The service advisor was professional, thorough and friendly to work with. I was able to schedule the appointment for the day I wanted. The work was done in a timely manner. The dealership employees were friendly and offered to help me if I needed it. More
2015 jetta service Excellent service! Answered all questions in a way I could understand. Helped answer questions throughout the service about what was/wasn’t covered Excellent service! Answered all questions in a way I could understand. Helped answer questions throughout the service about what was/wasn’t covered under warranties, costs and impact of deferring maintenance so I could make informed decisions. Extremely friendly and not frustrated by “stupid” questions. i love that they texted pictures and details since I sit in meeting 6+ hours a day and didn’t have time to take calls! More
Recall service Nate did a great job getting everything set up and organized. Making it real easy for me to drop off my vehicle and go to work. Nate did a great job getting everything set up and organized. Making it real easy for me to drop off my vehicle and go to work. More
Good service Great customer service. Great facilities to wait while work is completed. My only complaint is that if there are as many things wrong with my car that Great customer service. Great facilities to wait while work is completed. My only complaint is that if there are as many things wrong with my car that they say there are, then VWs are pieces of **** and I won’t buy another one.... but that complaint is for the car and not Jason. Jason was awesome. More
Service - oil change, tires, alignment I received a discount on my alignment and my 4th tire for only $1! Get deals right now. Nate also helped me feel comfortable with the hold process, it I received a discount on my alignment and my 4th tire for only $1! Get deals right now. Nate also helped me feel comfortable with the hold process, it can be really stressful spending a lot of money at times. Thank you! More
Pleasant, straight forward service Explained recommended service options without pressure. Full synthetic oil change performed at a reasonable price. Nice car wash and wax. Excellent p Explained recommended service options without pressure. Full synthetic oil change performed at a reasonable price. Nice car wash and wax. Excellent play room for little kids. More
Best service You service department is the best. Highly recommended the technician that worked on my car did amazing job was very efficient and can tell did a quil You service department is the best. Highly recommended the technician that worked on my car did amazing job was very efficient and can tell did a quility check when completed. The service advisor did a great job fallow up and process was seamless. Had a great experience with the service manager even introduced himself felt very comfortable and welcomed to the service department for my first time there. More