Luther Brookdale Volkswagen - Service Center

Questionable In looking at the engine, it doesn't seem to me that any work was done. There seems to be no indication of new parts or dirt displaced from things bei In looking at the engine, it doesn't seem to me that any work was done. There seems to be no indication of new parts or dirt displaced from things being removed and replaced. More

New battery In and out very fast. I was happy that they got me in early last minute before work as my battery died and I nnleeded it fixed pronto. They got it don In and out very fast. I was happy that they got me in early last minute before work as my battery died and I nnleeded it fixed pronto. They got it done More

New battery and push button start The service team at Brookdale VW is a 11 out of 10! They are kind, respectful, knowledgeable, professional and expeditious. I know I am in good hands The service team at Brookdale VW is a 11 out of 10! They are kind, respectful, knowledgeable, professional and expeditious. I know I am in good hands when I go there. More

Phenomenal Service I had a last minute issue with my cars' battery. They were able to get me in quickly and a shuttle so I could attend some important meetings. Follow u I had a last minute issue with my cars' battery. They were able to get me in quickly and a shuttle so I could attend some important meetings. Follow up on the issue and maintenance services needed was timely and thorough. I couldn't ask for a better experience. More

Ride with Care We have experience an Excellent attention to all existing issues on the car, repairs were performed while we were able to go on our business. They pro We have experience an Excellent attention to all existing issues on the car, repairs were performed while we were able to go on our business. They provided a perfect loaner-car and treat you with professionalism. All credit given to Navare Hren who went beyond his task to make customer feel confident. Proud to keep using your service and Adviser. Thank you More

Service Very good service sales person awesome job Great car Volkswagan E o s car will come back and suggest to others. Jill is great in helping in all way Very good service sales person awesome job Great car Volkswagan E o s car will come back and suggest to others. Jill is great in helping in all ways. More

The only place I will go to get my VW serviced! Great people, great service, clean and comfortable waiting area. The service department has always been great to work with. They have found coupon Great people, great service, clean and comfortable waiting area. The service department has always been great to work with. They have found coupons for me to get discounts on the maintenance performed, they have given me a complimentary loaner car when I couldn't afford to wait for my car to be serviced. They are always offering me advice on the maintenance that should be performed now or can wait. They have always been honest, even called me back to say, they found a way to replace one part rather then a whole latch system; it saved me a lot of money. I often brag about them to friends who have gone elsewhere, saying "what other dealership or mechanic's shop does that?" They are great about getting me in and out as quickly as possible. But if I have to wait, there is cookies, granola bars and water, with vending machines if that isn't enough. Along with comfortable seating, television and wifi. This is the only place I go to get my Jetta serviced! This is my 3rd VW and I have tried other places in the past but I have been taken advantage of too many times. I get the best service at the Luther Brookdale VW Dealership! Keep up the good work Jason! More

Essay questions! I dont really like having to fill out surveys including essay questions about an oil change. It is overkill I bring my car to the dealership because I dont really like having to fill out surveys including essay questions about an oil change. It is overkill I bring my car to the dealership because the time/cost tradeoff is better than doing it myself. Anything else I'll most likely do myself. More

Great, flexible service I had a dead battery and VW were able to squeeze me in that day to get me back on the road. Considerate and responsive staff. Great shuttle service to I had a dead battery and VW were able to squeeze me in that day to get me back on the road. Considerate and responsive staff. Great shuttle service too. More

Great place for VW service. Alex was awesome. My service experience was far better than my sales experience. In fact we bought two new Subarus. However, really great service team Alex was awesome. My service experience was far better than my sales experience. In fact we bought two new Subarus. However, really great service team. Highly recommend. More