Luther Brookdale Volkswagen - Service Center
Brooklyn Center, MN
2,521 Reviews of Luther Brookdale Volkswagen - Service Center
Thank you! He offered to find me coupons to help with the cost of my repairs and kept me in the loop as to what was going on with my repairs. He gave me a time f He offered to find me coupons to help with the cost of my repairs and kept me in the loop as to what was going on with my repairs. He gave me a time frame of how long I would be there and was correct about how long It took. More
Genuinely Nice Had a simple windshield replacement covered by insurance, but the entire staff here were so nice.. they were ready for me when I pulled in and very t Had a simple windshield replacement covered by insurance, but the entire staff here were so nice.. they were ready for me when I pulled in and very thorough making sure I was happy. When I picked up my vehicle they had my car ready and apologized that I had to wait 30 seconds to speak with them. More
Professional, courtious, not pushy Very profesional.clean and modern waiting area, people were helpful and friendly, did what was needed, ordered needed parts This was my first experi Very profesional.clean and modern waiting area, people were helpful and friendly, did what was needed, ordered needed parts This was my first experiance with them but have heard good reviews. More
Fast Service I went in for a 20,000 mile service of my Atlas. The service was fast, the staff was knowledgeable, provided decent feedback on what findings should b I went in for a 20,000 mile service of my Atlas. The service was fast, the staff was knowledgeable, provided decent feedback on what findings should be addressed and what could wait. More
Came in check engine light on found out thermostat was broke Came in for a check engine light on and found out my thermostat needed replacement and they were really helpful got my parts ordered and will go back Came in for a check engine light on and found out my thermostat needed replacement and they were really helpful got my parts ordered and will go back in to fix it.Great service More
Vehicle still having issue Everyone is very polite and helpful, however, I am still having the same problem with my car. I have to bring it back to the dealership for additiona Everyone is very polite and helpful, however, I am still having the same problem with my car. I have to bring it back to the dealership for additional work,and my son is getting married in Duluth this weekend. Nate was kind enough to arrange a loaner vehicle. More
VW Review All of my dealings with Luther Brookdale Volkswagen have been exceptional. Great customer service and follow through. The dealership is very clean a All of my dealings with Luther Brookdale Volkswagen have been exceptional. Great customer service and follow through. The dealership is very clean and everyone is very thorough. More
Review My experience with Brookdale Volkswagen was excellent and the people I dealt with were equally excellent. My car and I were well cared for. Thanks My experience with Brookdale Volkswagen was excellent and the people I dealt with were equally excellent. My car and I were well cared for. Thanks More
Great service as always Great customer service, the shuttle was on time and very convenient. Service tech was able to find a $50 coupon applied to the bill so that was very k Great customer service, the shuttle was on time and very convenient. Service tech was able to find a $50 coupon applied to the bill so that was very kind. More
Great service and experience Luther's mechanics and staff are great at delivering a great experience. They take pictures and show me what could use some maintenance and are alway Luther's mechanics and staff are great at delivering a great experience. They take pictures and show me what could use some maintenance and are always so kind and professional. They earn my business every single time! More