Luther Brookdale Volkswagen - Service Center

Excellent The workers were very helpful, fast, and knowledgeable about my car. I had questions they had answers, and the customer service was great. I would hig The workers were very helpful, fast, and knowledgeable about my car. I had questions they had answers, and the customer service was great. I would highly recommend people to Luther Brookdale VW. More

Excellent and Informative The crew in your service department are friendly, attentive and knowledgeable! Jason (both of them) always is to the point yet not pushy. I would hi The crew in your service department are friendly, attentive and knowledgeable! Jason (both of them) always is to the point yet not pushy. I would highly recommend this facility for service to your automobile! More

Great service Went in to have noise coming from the front checked out, did an exceptional job tracking it down and getting it done!! Overall wonderful experience. Went in to have noise coming from the front checked out, did an exceptional job tracking it down and getting it done!! Overall wonderful experience. More

20,000 mile service My service manager Jason greeted me and walked me through everything. Then he kept me updated and checked in with me when they found my wheels would My service manager Jason greeted me and walked me through everything. Then he kept me updated and checked in with me when they found my wheels would need alignment. It was all completed in less than the estimated time. Great service! More

6 year maintenance Brookdale Volkswagen has an awesome service center. They are well organized and quick with service. Friendly employees, I would highly recommend them! Brookdale Volkswagen has an awesome service center. They are well organized and quick with service. Friendly employees, I would highly recommend them! Five star dealership. More

Great service, finished on time Started work on time. Friendly. Great space for waiting and getting some work done. No high-pressure attempts to add a bunch of additional services, b Started work on time. Friendly. Great space for waiting and getting some work done. No high-pressure attempts to add a bunch of additional services, but provided me estimates for additional work that needs to be done. More

Recall Visit All went well and very quickly. Service representative was very nice. They offered to do a maintenance check, but I declined. My car was washed too. All went well and very quickly. Service representative was very nice. They offered to do a maintenance check, but I declined. My car was washed too. More

Excellent Customer Service As always....Luther Brookdale VW provides top notch customer service and maintenance on my 2017 Tiguan. Nate Kate is to be commended on his professio As always....Luther Brookdale VW provides top notch customer service and maintenance on my 2017 Tiguan. Nate Kate is to be commended on his professionalism and excellence customer service. Thank you to everyone in the service department!! More

Routine maint The service trip was excellent. No waiting, I was met as I exited my vehicle. The loaner was ready and I was on my way in 10 minutes give or take. The service trip was excellent. No waiting, I was met as I exited my vehicle. The loaner was ready and I was on my way in 10 minutes give or take. The car was ready in 3.5 hours, precisely when I was told it would be. When I forgot to return the key to the dealer Navar got it from me. Just an all around great experience! More

Was GREAT! I arrived 10 minutes prior to my scheduled appointment. Drove right into the service bay and as soon as I got out out the car some was there to greet I arrived 10 minutes prior to my scheduled appointment. Drove right into the service bay and as soon as I got out out the car some was there to greet me. And was greeted with a GOOD MORNING MR. KOLL. From there everything went on without a hitch. Well organized. Drove out well satisfied!!!! More