Luther Brookdale Volkswagen - Service Center

Windshield replacement Had an insurance windshield claim (2nd one in 4 months) & our first oil change, but both times the service employees were awesome! We dealt with Nate Had an insurance windshield claim (2nd one in 4 months) & our first oil change, but both times the service employees were awesome! We dealt with Nate this time and everything went so smoothly. Very knowledgeable, courteous & helpful. Nate & his service manager made sure everything was set up with the glass replacement company we chose and Nate & the finance manager made sure we were good to go with the re-application of the crystal fusion we had purchased with the new vehicle. The service techs did a great job from their end working on our vehicle. The detailing department did a very nice job cleaning the vehicle up and I asked about some minor scratches to be touched up with the touch up paint I had and they did a great job buffing & filling in the marks. Overall I’m very happy with every transaction that my wife & I have made with Luther Brookdale VW and look forward to continuing bringing our business here. More

Great customer service I had to get my purge valve, lights, and windshield whippers replaced. Navar did a great job when I came in. He introduced himself, knew who I was fro I had to get my purge valve, lights, and windshield whippers replaced. Navar did a great job when I came in. He introduced himself, knew who I was from the appointment I made, asked how my day was, and got right to my issue. It didn’t take long for the repairs and he even repaired the dent in the back bumper. This was an excellent service, and I’m very appreciative! I would definitely recommend. More

Good service in reasonable time on factory recalls of rear coil springs and trunk springs.. Appreciated free loaner car while my car was being serviced. in reasonable time on factory recalls of rear coil springs and trunk springs.. Appreciated free loaner car while my car was being serviced. More

Excellent service from start to finish. Friendly and helpful staff made the process as painless as possible. I would highly recommend VW to family & friends. service from start to finish. Friendly and helpful staff made the process as painless as possible. I would highly recommend VW to family & friends. More

Always great, professional service Always great Professional Service. All the staff is friendly, personable, and easy to work with. They go out of their way to make sure your automotive Always great Professional Service. All the staff is friendly, personable, and easy to work with. They go out of their way to make sure your automotive needs are taken care of. Awesome place to do business! More

took care of it I recently purchased a used 2014 vehicle the next day I heard a clanking noise brought it back in Monday they checked it out found the problem and fix I recently purchased a used 2014 vehicle the next day I heard a clanking noise brought it back in Monday they checked it out found the problem and fixed it with no charge More

Painless and friendly service Drive in, greeted quickly and friendly. Bob makes an effort to get to know you a bit. Nice area to work while you wait for your vehicle. Drive in, greeted quickly and friendly. Bob makes an effort to get to know you a bit. Nice area to work while you wait for your vehicle. More

Professional service Nate is very knowledgeable about the service that needed to be completed on my cc Was very thorough on service complete time. Much appreciated on t Nate is very knowledgeable about the service that needed to be completed on my cc Was very thorough on service complete time. Much appreciated on the updates More

Fast and easy Fantastic service. Jason Dioquino provided friendly service and aided with all my questions. The service was quick. I would highly recommend this loca Fantastic service. Jason Dioquino provided friendly service and aided with all my questions. The service was quick. I would highly recommend this location to anyone for their quick and friendly service. More

Positive experience at Brookdale Luther VW Navar welcomed me upon arrival and helped get all requested service accomplished. He went above and beyond to help with some questions I had. Reguard Navar welcomed me upon arrival and helped get all requested service accomplished. He went above and beyond to help with some questions I had. Reguarding different parts I was thinking about upgrading on my car. To top it off his great personality and enthusiasm made it a very favorable experience. More