Luther Brookdale Volkswagen - Service Center

Quick My appointment was quick, professional, and addressed the issues I brought to their attention. The price was competitive. The employees are very fr My appointment was quick, professional, and addressed the issues I brought to their attention. The price was competitive. The employees are very friendly and always willing to help. More

Good but could be more affordable I liked the pay via text message app they now offer. I thought they were professional and courteous. The cost of over $32.00 company for a $7 bulb rep I liked the pay via text message app they now offer. I thought they were professional and courteous. The cost of over $32.00 company for a $7 bulb replacement was outrageous. Even the oil change at $80 was expensive but I can understand that. Little things like a low cost bulb at such a high price are reasons why people will look elsewhere for a better deal. I will most likely reserve only recall issues as reasons to bring my cars to dealerahips for repair. You could have charged $15.00 or maybe even $20.00 to replace a $7.00 bulb. But over $30.00 is just unjustifiable. Again, good service and convenient pay option though. More

Great job all around Bob Holm was extremely knowledgeable and helpful. Jason is great too. Excellent customer service and execution of work performance. They were both ver Bob Holm was extremely knowledgeable and helpful. Jason is great too. Excellent customer service and execution of work performance. They were both very accommodating to what needed to be done. More

Great Job The guys at Luther Brookdale Volkswagen ALWAYS take excellent care of me and my 1999 Beetle ! After 20 years of servicing my car they still treat it The guys at Luther Brookdale Volkswagen ALWAYS take excellent care of me and my 1999 Beetle ! After 20 years of servicing my car they still treat it like a new baby ! More

Job well done From the excellent service to the friendly attitude everyone at Luther VW was top notch. Everyone I dealt with was friendly and professional but a spe From the excellent service to the friendly attitude everyone at Luther VW was top notch. Everyone I dealt with was friendly and professional but a special shout out to Nathan Klaar and Alex Klun. Thank you. More

Exceptional As always, I was provided several updates during my service. The best part was learning that my extended warranty covered a nearly $1000 cost and that As always, I was provided several updates during my service. The best part was learning that my extended warranty covered a nearly $1000 cost and that my 100,000 mile service ended up being half the quoted cost. More

Very helpful and outlined all of the work done Vet good overall experience excellent waiting area and clean and appointed space I am always greeted and communicated with throughout the process woul Vet good overall experience excellent waiting area and clean and appointed space I am always greeted and communicated with throughout the process would recommend this dealership More

Fast and thorough yearly service. The mechanic I spoke with, Robert holm, did a great job. He walked me through all of the service my car would undergo and definitely seemed knowledgab The mechanic I spoke with, Robert holm, did a great job. He walked me through all of the service my car would undergo and definitely seemed knowledgable of my specific vehicle. I would be happy to have him as my mechanic on my next visit. More

Amazing Jason has been amazing every step of the way. He has been exceptional on having me understand what the technicians explain to him regarding my car. Th Jason has been amazing every step of the way. He has been exceptional on having me understand what the technicians explain to him regarding my car. Thank you for giving great service. More

Great service Service was great as always, very thorough and detailed with all aspects of work needed, recommended an alignment but did pressure the need for the wo Service was great as always, very thorough and detailed with all aspects of work needed, recommended an alignment but did pressure the need for the work to be done. Will be back again for what I’m sure will be continued excellence. More