Luther Brookdale Volkswagen - Service Center

Good experience Jason was very helpful and clear. He suggested to run a diagnosis to figure out the issue, they were quickly able to show me the issue and fix it! ov Jason was very helpful and clear. He suggested to run a diagnosis to figure out the issue, they were quickly able to show me the issue and fix it! overall great experience, I will definitely come back for future services. More

Outstanding And Above Expectations Very professional and accommodating. Done in time and the service advisor, Jason, was very friendly and personable. I also chatted with TK for 45 Very professional and accommodating. Done in time and the service advisor, Jason, was very friendly and personable. I also chatted with TK for 45 minutes while I waited about old cars. I love this dealership. More

Friendly and good communication They were quick to get back to me about what was wrong with my vehicle and gave me updates as more information was acquired. I felt like I was well i They were quick to get back to me about what was wrong with my vehicle and gave me updates as more information was acquired. I felt like I was well informed the whole time and they worked hard to get things fixed quickly and well. Greatly appreciate the service! More

On time, quick and convenient I noticed a vibration as I braked at highway speed. I took my car in and after an initial appointment it was determined I needed new rotors. Since I I noticed a vibration as I braked at highway speed. I took my car in and after an initial appointment it was determined I needed new rotors. Since I had only owned the car for 30 days, the repair was on the house. They really took care of me More

Fixed tire Fixed my tire with my spare one and only charged me $32. Checked all my other tires to make sure they were good and gave me many options on how to mov Fixed my tire with my spare one and only charged me $32. Checked all my other tires to make sure they were good and gave me many options on how to move forward. Very sweet people! Will be coming back for future services. More

Another fine performance by your service crew. Everyone performed exactly as expected. This is a superb service and sales team. Thanks for your good work! Service done one day, and purchase of the Everyone performed exactly as expected. This is a superb service and sales team. Thanks for your good work! Service done one day, and purchase of the lease vehicle the next. More

Good job New to having service done at the dealership. Nate showed me around. I was able to get work done in one of the business cubes. New to having service done at the dealership. Nate showed me around. I was able to get work done in one of the business cubes. More

Service center Service was prompt and the work was completed in the time promised. All staff that I came in contact with were very friendly and I was given a complet Service was prompt and the work was completed in the time promised. All staff that I came in contact with were very friendly and I was given a complete verbal explanation of the service that was going to be done on my car. More

Great service again!!! Excellent service again! Thanks Jason and techs for taking good care of my vehicles! As always they provide a transport when needed. Professional, Excellent service again! Thanks Jason and techs for taking good care of my vehicles! As always they provide a transport when needed. Professional, courteous, and reasonably priced! Thanks all! More

Quality Oil Change - Quality Establishment I wouldn’t take my VW anywhere else in the Twin Cities - even for an oil change! The facility is clean, the workers are knowledgeable, and the service I wouldn’t take my VW anywhere else in the Twin Cities - even for an oil change! The facility is clean, the workers are knowledgeable, and the service is reliable. More