Luther Brookdale Volkswagen - Service Center

Just the facts please The reason I drive VWs, primarily, is that I do not have to think about them much. I have enjoyed decades of good service at Westside and now Brookda The reason I drive VWs, primarily, is that I do not have to think about them much. I have enjoyed decades of good service at Westside and now Brookdale. I trust that the service advisers tell me what needs to be done so that I can continue not thinking/worrying about my car. More

Oil change Easy to schedule service appointments online. Service members are always friendly and provide thorough updates. They let you know what was found thro Easy to schedule service appointments online. Service members are always friendly and provide thorough updates. They let you know what was found through the inspection and give you recommendations without applying pressure to buy more services. Very nice cubicle spaces for you to get work done or just hang out while you wait. More

Excellent service each and every time! We purchased our VW and also have all of our service done here. Great dealership from the sale to each time we need recommended service. All staff ver We purchased our VW and also have all of our service done here. Great dealership from the sale to each time we need recommended service. All staff very friendly, helpful and knowledgable. Would advise anyone interested in buying a vehicle and/or needing service to try Brookdale VW. You will not be disappointed! More

Honest service. Ive had my vehicle serviced here several times and have always been satisified with their work. They dont try to push a bunch of stuff I'm there to bu Ive had my vehicle serviced here several times and have always been satisified with their work. They dont try to push a bunch of stuff I'm there to buy. More

Fast service. I needed an oil change. Jason was able to schedule our Tiguan in with only one day notice. We live 150 miles from the dealership and only service our I needed an oil change. Jason was able to schedule our Tiguan in with only one day notice. We live 150 miles from the dealership and only service our vehicle at Brookdale VW. Recently we had an issue with tire wear. Alex Klun dealt directly with the tire manufacturer and got us an adjustment on a replacement set. We were very satisfied because of his efforts. Jim Baldwin, the general manager, always takes time to visit with us if we are in the waiting room. More

100,000 mile maintenance You did a great job with our car! We have always taken the car here for service and have never been disappointed with the service. Thanks!!! You did a great job with our car! We have always taken the car here for service and have never been disappointed with the service. Thanks!!! More

Oil change The service writer did a fantastic job keeping me informed of what was Going on and what work I would need in the future Jim this kid a keeper The service writer did a fantastic job keeping me informed of what was Going on and what work I would need in the future Jim this kid a keeper More

Jsaon was awesome with updating me with my VW inspection. I was very they were able to find the issue with the engine light. I was very concerned that it was going to cost me a lot of money. But at the end if I was very they were able to find the issue with the engine light. I was very concerned that it was going to cost me a lot of money. But at the end if the day the cost was minimum and i was happy. More

Great customer service Jason is always so nice, helpful and keeps me up to date on what's going on with my car. Favorite service guy to work with. Jason is always so nice, helpful and keeps me up to date on what's going on with my car. Favorite service guy to work with. More

Tire swap went smoothly Service team swapped snow tires for stock tires on my car; checked alignment of tires; did a good job washing my car; and patiently answered all my qu Service team swapped snow tires for stock tires on my car; checked alignment of tires; did a good job washing my car; and patiently answered all my questions. I enjoyed sitting in the (pleasant) customer lounge where, thank goodness, the t.v.'s volume is muted so I can read. More