Luther Brookdale Volkswagen - Service Center

Easy going and friendly staff. I always feel welcome and valued at Volkswagen. The staff is always smiling and helpful and explains things well. They are the reason i’ll Keep coming I always feel welcome and valued at Volkswagen. The staff is always smiling and helpful and explains things well. They are the reason i’ll Keep coming back. More

Great service Everyone at Brookdale Volkswagen is very friendly and knowledgeable. They greet me with a smile and help me with any issues I’m having. I feel that I Everyone at Brookdale Volkswagen is very friendly and knowledgeable. They greet me with a smile and help me with any issues I’m having. I feel that I am in good hands when taking my business here. More

Always Excellent Jason is the best service advisor!! James Baldwin is always super!! Always a great place to come to! Thankful for my friends at Brookdale VW!! Jason is the best service advisor!! James Baldwin is always super!! Always a great place to come to! Thankful for my friends at Brookdale VW!! More

Fast, efficient, honest service I always know I’m getting the best service when pulling into Luther brookdale volkswagon. From the sales team, to the technicians - I’ve never had a I always know I’m getting the best service when pulling into Luther brookdale volkswagon. From the sales team, to the technicians - I’ve never had a below average or even a decent experience. These folks truly know how to go above and beyond - and i feel truly taken care of each and every time i come in! Thank you! More

Great service experience. Fast repair plus shuttle service. Who could ask for more.. clean service bay and friendly and they washed and hand dried my car. experience. Fast repair plus shuttle service. Who could ask for more.. clean service bay and friendly and they washed and hand dried my car. More

A Long, But Welcomed Relief My service advisors, Jason, Jason, and Scott, yes, it sounds like a law firm, we’re very up front and understanding and presented everything as it pop My service advisors, Jason, Jason, and Scott, yes, it sounds like a law firm, we’re very up front and understanding and presented everything as it popped up. Because my situation was quite special as it never was seen here before, they made sure they did everything possible to make sure I was 100% satisfied. Even Memong, the tech, was great and informative. More

Water Leak & 20k service Scott was great. He understood my requests, got me in a loaner and sent me on my way in under 15 minutes. When my vehicle was ready he went over eve Scott was great. He understood my requests, got me in a loaner and sent me on my way in under 15 minutes. When my vehicle was ready he went over everything with me and ensured my issues were all addressed. More

My repairs The repairs were done well and great communication. The people I talked with were very courteous and helpful. I would bring my car here again. The repairs were done well and great communication. The people I talked with were very courteous and helpful. I would bring my car here again. More

Everything was done fine All work was done fine. The personnel did a great job job. Pre-work was done before I got there to speed things up and it was nice to have the loner c All work was done fine. The personnel did a great job job. Pre-work was done before I got there to speed things up and it was nice to have the loner car.p More

Had an oil change Scott helped relieve my fears....brought my 2019 Jetta in after a warning light came on to, “add oil”. He had the techs look everything over good Scott helped relieve my fears....brought my 2019 Jetta in after a warning light came on to, “add oil”. He had the techs look everything over good More